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Bug 2128801 - service_facts gives this message - [WARNING]: Unable to query 'service' tool (1):
Summary: service_facts gives this message - [WARNING]: Unable to query 'service' tool ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 9
Classification: Red Hat
Component: ansible-core
Version: 9.1
Hardware: Unspecified
OS: Linux
low
low
Target Milestone: rc
: ---
Assignee: Dimitri Savineau
QA Contact: Matt Clay
URL:
Whiteboard:
Depends On:
Blocks: 2128679 2151901
TreeView+ depends on / blocked
 
Reported: 2022-09-21 14:12 UTC by Rich Megginson
Modified: 2023-05-09 08:18 UTC (History)
4 users (show)

Fixed In Version: ansible-core-2.13.6-1.el9
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2151901 (view as bug list)
Environment:
Last Closed: 2023-05-09 07:30:20 UTC
Type: Bug
Target Upstream Version: 2.13.6
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github ansible ansible issues 78541 0 None open service_facts prints unnecessary warning 2022-09-29 18:14:00 UTC
Github ansible ansible pull 79051 0 None open [stable-2.13] Use python re to parse service output instead of grep (#79015) 2022-10-05 17:52:36 UTC
Gitlab redhat/centos-stream/rpms ansible-core merge_requests 24 0 None opened ansible-core 2.13.6 2022-11-07 20:31:56 UTC
Red Hat Issue Tracker RHELPLAN-134589 0 None None None 2022-09-21 14:18:14 UTC
Red Hat Product Errata RHBA-2023:2182 0 None None None 2023-05-09 07:30:32 UTC

Description Rich Megginson 2022-09-21 14:12:50 UTC
Description of problem:

# ansible --version
ansible [core 2.13.3]

# cat junk.yml 
---
- hosts: all
  become: true
  tasks:
    - name: get service facts
      service_facts:

# cat inventory 
localhost  ansible_connection=local

# ansible-playbook -i inventory junk.yml 

PLAY [all] *********************************************************************

TASK [Gathering Facts] *********************************************************
ok: [localhost]

TASK [get service facts] *******************************************************
[WARNING]: Unable to query 'service' tool (1):
ok: [localhost]

PLAY RECAP *********************************************************************
localhost                  : ok=2    changed=0    unreachable=0    failed=0    skipped=0    rescued=0    ignored=0   


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:

Comment 1 Dimitri Savineau 2022-09-21 15:29:57 UTC
Could you share more information on the node running the service_facts task ? (os release, python version, etc...)

It would be great to get the playbook execution with more verbosity.

The warning is coming from [1] only if the service command doesn't return anything. At least RHEL 8/9 (and maybe 7 too) nodes shouldn't rely on the service command but systemd instead.

This change seems to be introduced in 2.13 via [2].

The interesting part in the output is the service tool name : "1"

Instead of "1" we should have the full path to "service" binary [3].

[1] https://github.com/ansible/ansible/blob/v2.13.3/lib/ansible/modules/service_facts.py#L108-L110
[2] https://github.com/ansible/ansible/commit/699ecb83082b3b24a1a0a21cfadf19eda8891bff
[3] https://github.com/ansible/ansible/blob/v2.13.3/lib/ansible/modules/service_facts.py#L221

Comment 21 errata-xmlrpc 2023-05-09 07:30:20 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (ansible-core bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:2182


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