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Bug 2132491 - can't exit installer's "Help" screen (reboot only way out?)
Summary: can't exit installer's "Help" screen (reboot only way out?)
Keywords:
Status: CLOSED DUPLICATE of bug 1999060
Alias: None
Product: Red Hat Enterprise Linux 9
Classification: Red Hat
Component: anaconda
Version: 9.0
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: rc
: ---
Assignee: Anaconda Maintenance Team
QA Contact: Release Test Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-10-05 22:27 UTC by Greg Ercolano
Modified: 2022-10-06 06:45 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-10-06 06:44:55 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+


Attachments (Terms of Use)
RHEL 9 installer Help screenshot (222.88 KB, image/jpeg)
2022-10-05 22:27 UTC, Greg Ercolano
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-135782 0 None None None 2022-10-05 22:32:06 UTC

Description Greg Ercolano 2022-10-05 22:27:53 UTC
Created attachment 1916318 [details]
RHEL 9 installer Help screenshot

Description of problem:
Once you hit Help in the RHEL 9 installer, there's no clear way (if any) to exit the help and return to the installation)

Version-Release number of selected component (if applicable):
rhel-baseos-9.0-x86_64-dvd.iso

How reproducible:
Always

Steps to Reproduce:
1. Run the installer
2. Click "Help"
3. Can't exit Help. 

Actual results:
Can't exit help. The Help screen is a full screen dialog, so it has no "X" button the way a floating Help window would.

Expected results:
A clear way to exit help.


Additional info:
I made this "HIGH" because you are basically forced to reboot to exit help, which means loosing partitioning and install selections. As bad as a crash, basically.

Recommend: making Help windows floating instead of borderless/full screen.
This is probably what was intended. This way the user can see both Help and installer screen, and read one while typing into the other.

Also, under the "hamburger" menu, an "Exit Help" option would be good.
Perhaps too, these keyboard shortcuts could exit the Help window: ESC, ALT-F4, etc.

Attached is a screenshot showing the Help screen with no apparent way out.

Comment 1 Jan Stodola 2022-10-06 06:44:55 UTC
Hello, thank you for the bug report. We are aware of this problem and it's currently tracked in bug 1999060.
I'm closing this bug as a duplicate.

*** This bug has been marked as a duplicate of bug 1999060 ***


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