Red Hat Bugzilla – Bug 214189
Can't print with Samsung ML-2010
Last modified: 2011-09-06 13:33:43 EDT
Description of problem: Can't print from Samsung ML-2010 Version-Release number of selected component (if applicable): Using ASUS M2NPV-VM motherboard Bios upgraded to ver. 504 cups-1.2.4-9 How reproducible: Every time printing requested Steps to Reproduce: 1.Downloaded latest Linux Unified drivers from samsung (ver. 2.00.90) 2. As root installed drivers 3. Install goes to the Printer Prgram and finds ML-2010 4. Test page does not print 4. Actual results: Attempt at printing with Open office gives msg. /usr/lib64/cups/filter/raster tosamsung failed Printing from Firefox shows Enter Bug (Expert) Expected results: Printing Additional info: Checked printer in Windows and it works OK. Worked with Fedora 5 on different box. New box with clean FC 6 install
When machine rebooted Printer configurations showed two occurrance of the printer; the one I set up with device/dev/mfp4 URL usb:samsung etc and a second with same parameters as in Bug 214178 i.e added by HAL and Sharp. I attempted to delete HAL version but got msg "CUPS server error There was an error during the CUPS operation: 'server-error-service-unavailable'." Now both printers have disappeared from Printer configuration. Can't attempted add printers as server connection fails with msg: "There was an error during cups operation "http ConnectionEncrypt failed'"
Please edit /etc/cups/cupsd.conf and change the 'LogLevel' line to read: LogLevel debug2 Then stop cups: /sbin/service cups stop Clear out the error log: >/var/log/cups/error_log and restart it: /sbin/service cups start Then try your print job again, and attach the /var/log/cups/error_log file to this bug report. Thanks.
Created attachment 140495 [details] cups error log
Oops Note to go with above attachment: Followed proposed steps. Stopping cups failed as cups apparently already stopped. Both ML-2010 (HAL settings) amd ml2010 (my settings) appear in Print Configuration. Tried printing from OO Writer wiith both settings. ML-2010 did get a response from printer (motor going) but no print out. Nothing from ml2010. Mesg in OO writer Print dialog box "/usr/lib64/cups/filter/rastertosamsungspl failed" beside ml2010 nothing beside ML-2010. Upgraded to update test version of System-print-configuration as per 214178
E [06/Nov/2006:13:25:59 -0500] PID 5900 (/usr/lib64/cups/filter/rastertosamsungspl) stopped with status 22! D [06/Nov/2006:13:25:59 -0500] [Job 33] /usr/lib64/cups/filter/rastertosamsungspl: Permission denied What does 'ls -lZ /usr/lib64/cups/filter' say?
-rwxr-xr-x jrtriads jrtriads root:object_r:lib_t pscms -rwxr-xr-x jrtriads jrtriads root:object_r:lib_t rastertosamsungpc l -rwxr-xr-x jrtriads jrtriads root:object_r:lib_t rastertosamsungsp l -rwxr-xr-x jrtriads jrtriads root:object_r:lib_t rastertosamsungsp lc and for /usr/lib/cups/filter (in case it's relevent) lrwxrwxrwx root root system_u:object_r:lib_t foomatic-rip -> ../../../ bin/foomatic-rip -rwxr-xr-x root root system_u:object_r:bin_t gziptoany -rwxr-xr-x root root system_u:object_r:bin_t hpgltops -rwxr-xr-x root root system_u:object_r:bin_t imagetops -rwxr-xr-x root root system_u:object_r:bin_t imagetoraster -rwxr-xr-x root root system_u:object_r:bin_t pdftops -rwxr-xr-x root root system_u:object_r:bin_t pstopdf -rwxr-xr-x root root system_u:object_r:bin_t pstops -rwxr-xr-x root root system_u:object_r:bin_t pstopxl -rwxr-xr-x root root system_u:object_r:bin_t pstoraster lrwxrwxrwx root root system_u:object_r:lib_t rastertodymo -> rastertol abel -rwxr-xr-x root root system_u:object_r:bin_t rastertoepson -rwxr-xr-x root root system_u:object_r:bin_t rastertohp -rwxr-xr-x root root system_u:object_r:bin_t rastertolabel lrwxrwxrwx root root system_u:object_r:lib_t texttopaps -> /usr/bin/pa ps -rwxr-xr-x root root system_u:object_r:bin_t texttops
Try this: chcon system_u:object_r:bin_t /usr/lib64/cups/filter/rastertosamsung* chown root:root /usr/lib64/cups/filter/rastertosamsung* Does that help?
Yes it does! The latest updates of cups and system etc got rid of the spurious printer from HAL but it still wouldn't printer. Testing gave msg. that it couldn't find anything on the USB port. But your suggested code works. Thx
So Samsung needs to fix their installer. Thanks for helping to find the problem.
I too am having the exact same problem with a Samsung SCX-4200 Multi-function Printer. The scanner works fine, but it just refuses to print, the closest I came was a few seconds of whiring then nothing. After a while of tinkering, I started getting CUPS server errors, I even tried re-installing but that did not help. My system is Fedora Core 6 (x86_64) and the printer was connected via USB. The printer has worked fine with other Linux Distros I have tried including Knoppix 5.0.1, Ubuntu 6.10 and Suse 10.1 just by installing the driver off the Samsung website.
Michael: Fedora Core ships with SELinux in enforcing mode. The Samsung folks need to fix their installer to run '/sbin/restorecon -v /usr/lib/cups/filter/rastertosamsung* ||:' after installing the files.
I see, is this something I can fix myself, (by turning SELinux off, or pasting a few lines into the installer's shell script)? Or do I have to wait for an updated driver? I emailed Samsung, but have yet to get a reply.
Run these commands as root: restorecon /usr/lib64/cups/filter/rastertosamsung* chown root:root /usr/lib64/cups/filter/rastertosamsung*
That works an absolute treat, thanks so much!
Is there anyone who knows contact information at Samsung so they are aware of this issue? Also, would it be possible to elevate this to the Fedora Printing documentation?