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Bug 2149670 - When the GUI session is locked while context-menu of a desktop icon menu has focus, session can't be unlocked
Summary: When the GUI session is locked while context-menu of a desktop icon menu has ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: gnome-shell-extensions
Version: 8.7
Hardware: All
OS: Linux
unspecified
high
Target Milestone: rc
: ---
Assignee: Florian Müllner
QA Contact: Michael Boisvert
URL:
Whiteboard:
: 2075232 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-11-30 14:50 UTC by Phil Jasbutis
Modified: 2023-05-16 09:58 UTC (History)
3 users (show)

Fixed In Version: gnome-shell-extensions-3.32.1-30.el8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-05-16 08:37:43 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-140944 0 None None None 2022-11-30 15:11:21 UTC
Red Hat Product Errata RHBA-2023:2840 0 None None None 2023-05-16 08:37:54 UTC

Description Phil Jasbutis 2022-11-30 14:50:29 UTC
Description of problem:

When screen-lock activates while a user has the context menu (right-click menu) of home or trash
icon on desktop open, it's impossible to unlock the screen afterwards because password prompt is
not accessible.


Version-Release number of selected component (if applicable):

  gnome-shell-extension-desktop-icons-3.32.1-29.el8.noarch
  gnome-tweaks-3.28.1-7.el8.noarch
  gnome-session-3.28.1-14.el8.x86_64
  gnome-shell-3.32.2-48.el8.x86_64


Steps to Reproduce:

  Freshly installed RHEL 8.7 with GUI "Workstation":

  1. Set the Screensaver to 1 Minute: Settings -> Power -> Power Saving -> Black Screen -> 1 Minute
  2. Activate the desktop icons extension: Tweaks -> Extensions -> Desktop Icons -> On
  3. Right-click on HOME or Trash Icon on the desktop (context menu pops up)
  4. Let the menu stay open until screen-lock engages
  5. Try to unlock the screen

Actual results:

  - Screen shows the time and date but does not give access to the password prompt.

Expected results:

  - Password prompt should show up to unlock the screen.


Additional info:

  When trying to get to the password prompt, following message appears in /var/log/messages:

  Nov 30 14:27:16 rh8-01 journal[5116]: JS ERROR: TypeError: this._grabStack[i] is undefined#012onCapturedEvent@resource:///org/gnome/shell/ui/grabHelper.js:313:27#012_onCapturedEvent@resource:///org/gnome/shell/ui/grabHelper.js:12:12

Comment 2 Florian Müllner 2022-12-02 15:24:20 UTC
This took a while to debug, but I have a working patch now.

Comment 3 Michael Boisvert 2022-12-12 19:37:02 UTC
gnome-shell-extensions-3.32.1-30.el8 fixed the issue outlined in the bug report: right clicking on a desktop icon, allowing the screen to blank on its own then trying to log back in works as expected and the password prompt is immediately visible.

Comment 6 Michael Boisvert 2022-12-12 19:46:50 UTC
*** Bug 2075232 has been marked as a duplicate of this bug. ***

Comment 10 errata-xmlrpc 2023-05-16 08:37:43 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (gnome-shell-extensions bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:2840


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