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Bug 2166226 - Locked screen shows empty user to unlock.
Summary: Locked screen shows empty user to unlock.
Keywords:
Status: CLOSED ERRATA
Alias: None
Deadline: 2023-02-20
Product: Red Hat Enterprise Linux 9
Classification: Red Hat
Component: gnome-shell
Version: 9.2
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Florian Müllner
QA Contact: Michal Odehnal
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-02-01 08:26 UTC by Michal Odehnal
Modified: 2023-05-09 08:50 UTC (History)
2 users (show)

Fixed In Version: gnome-shell-40.10-9.el9
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-05-09 07:41:53 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+


Attachments (Terms of Use)
image of the actual result (31.76 KB, image/png)
2023-02-01 08:26 UTC, Michal Odehnal
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-147243 0 None None None 2023-02-01 08:31:12 UTC
Red Hat Product Errata RHBA-2023:2280 0 None None None 2023-05-09 07:42:04 UTC

Description Michal Odehnal 2023-02-01 08:26:18 UTC
Created attachment 1941481 [details]
image of the actual result

Description of problem:
When locking the screen sometimes the Escape key will not give me user my user to unlock but shows empty dialog with no user. I have to Escape twice to get to the user.

Also seen in upstream. https://gitlab.gnome.org/GNOME/gnome-shell/-/merge_requests/1999

Version-Release number of selected component (if applicable):
gnome-shell-40.10-8.el9

How reproducible:
Not certain.

Steps to Reproduce:
1. Lock the session.
2. Press Escape to get the dialog for unlocking.
3.

Actual results:
Empty user to unlock.

Expected results:
User to unlock provided.

Additional info:

Comment 1 Michal Odehnal 2023-02-13 12:07:09 UTC
I have not seen the issue since I started using the new version. I should mention that the reproducer is not 100% I was not seeing it every single time. The issue could resurface but for now I am considering it fixed.

Comment 5 errata-xmlrpc 2023-05-09 07:41:53 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (gnome-shell bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:2280


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