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Bug 2176584 - Satellite 6.12.2 - Big environment facing the deadlock after errata already applied - RHSA-2023:0261
Summary: Satellite 6.12.2 - Big environment facing the deadlock after errata already a...
Keywords:
Status: CLOSED DUPLICATE of bug 2170535
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Pulp
Version: 6.12.1
Hardware: All
OS: All
high
medium
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Satellite QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-03-08 20:41 UTC by Waldirio M Pinheiro
Modified: 2023-06-05 16:23 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-06-05 16:23:56 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker SAT-16401 0 None None None 2023-03-09 15:10:16 UTC

Description Waldirio M Pinheiro 2023-03-08 20:41:12 UTC
Description of problem:
The customer has 6.12.2 and after pushing some new lifecycle to diff capsules, they started facing the same deadlock issues that was already fixed via errata RHSA-2023:0261

Version-Release number of selected component (if applicable):
6.12.2

How reproducible:


Steps to Reproduce:
1. Create the lifecycle (multiple)
2. Create the cv/ccv/etc and promote them to the lifecycle

Actual results:
The customer faced deadlock as mentioned in article 
https://access.redhat.com/solutions/6718181

And it was on 4 capsules concurrently

Expected results:
Sync with no issues

Additional info:

Comment 3 Pavel Moravec 2023-03-10 12:46:44 UTC
I am happy to provide RCA in the linked case, or esp. identify if the deadlock there / reported by this BZ is the same like in https://bugzilla.redhat.com/show_bug.cgi?id=2170535 - but I havent found any SharedLock log or deadlock error in either sosreports of a Capsule - could you please navigate me to such sosreport / logs / capsule sync task?

Comment 4 Waldirio M Pinheiro 2023-03-22 16:39:09 UTC
Hello Pavel,

We requested already the complete tarball of "/var/log/*" of all affected Capsules servers. Once we receive it, we will share it here.

Thank you!
Waldirio

Comment 10 Daniel Alley 2023-06-05 16:23:56 UTC

*** This bug has been marked as a duplicate of bug 2170535 ***


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