Description of problem: Not Load xsane app and error for the scan paper Version-Release number of selected component: hplip-3.22.10-4.fc38 Additional info: reporter: libreport-2.17.9 kernel: 6.2.11-300.fc38.x86_64 cmdline: /usr/bin/python3 /usr/bin/hp-diagnose_queues --gui cgroup: 0::/user.slice/user-1000.slice/user/app.slice/app-gnome-hplip-58280.scope uid: 1000 reason: queues.py:115:parseQueues:AttributeError: 'NoneType' object has no attribute 'startswith' executable: /usr/bin/hp-diagnose_queues type: Python3 package: hplip-3.22.10-4.fc38 runlevel: N 5 exception_type: AttributeError crash_function: parseQueues interpreter: python3-3.11.2-1.fc38.x86_64 Truncated backtrace: queues.py:115:parseQueues:AttributeError: 'NoneType' object has no attribute 'startswith' Traceback (most recent call last): File "/usr/bin/hp-diagnose_queues", line 120, in <module> queues.main_function(passwordObj, mode,ui_toolkit, quiet_mode ) File "/usr/share/hplip/base/queues.py", line 385, in main_function mapofDevices,status = parseQueues(mode) ^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/base/queues.py", line 115, in parseQueues if device_uri.startswith("cups-pdf:/"): ^^^^^^^^^^^^^^^^^^^^^ AttributeError: 'NoneType' object has no attribute 'startswith' Local variables in innermost frame: mode: 1 is_hpcups_installed: True is_hpijs_installed: False st: 0 output: 'device for HP_LaserJet_Pro_MFP_M127fn: hp:/usb/HP_LaserJet_Pro_MFP_M127fn?serial=CNB9G9B4P8\r\ndevice for HP_LaserJet_Pro_MFP_M127fn-JAVID: hp:/usb/HP_LaserJet_Pro_MFP_M127fn?serial=CNB9G9B4P8\r\ndevice for HP_LaserJet_Pro_MFP_M127fn_fax: hpfax:/usb/HP_LaserJet_Pro_MFP_M127fn?serial=CNB9G9B4P8\r\ndevice for HP_LaserJet_Pro_MFP_M127fn_fax-JAVID: hpfax:/usb/HP_LaserJet_Pro_MFP_M127fn?serial=CNB9G9B4P8\r\n' status: True cups_printers: [('HP_LaserJet_Pro_MFP_M127fn', None), ('HP_LaserJet_Pro_MFP_M127fn-JAVID', None), ('HP_LaserJet_Pro_MFP_M127fn_fax', None), ('HP_LaserJet_Pro_MFP_M127fn_fax-JAVID', None)] p: ('HP_LaserJet_Pro_MFP_M127fn', None) match: <re.Match object; span=(11, 104), match='HP_LaserJet_Pro_MFP_M127fn_fax-JAVID: hpfax:/usb/> printer_name: 'HP_LaserJet_Pro_MFP_M127fn' device_uri: None
Created attachment 1961022 [details] File: os_info
Created attachment 1961023 [details] File: environ
Created attachment 1961024 [details] File: mountinfo
Created attachment 1961025 [details] File: open_fds
Created attachment 1961026 [details] File: namespaces
Created attachment 1961027 [details] File: backtrace
Created attachment 1961028 [details] File: cpuinfo
*** Bug 2176910 has been marked as a duplicate of this bug. ***
Created attachment 1975792 [details] Proposed patch
Fixed in rawhide for now, I will propagate it to the stable releases https://bodhi.fedoraproject.org/updates/FEDORA-2023-077b459bc2 .
FEDORA-2023-5de7dea2a5 has been submitted as an update to Fedora 38. https://bodhi.fedoraproject.org/updates/FEDORA-2023-5de7dea2a5
FEDORA-2023-dec484f9d2 has been submitted as an update to Fedora 37. https://bodhi.fedoraproject.org/updates/FEDORA-2023-dec484f9d2
FEDORA-2023-5de7dea2a5 has been pushed to the Fedora 38 testing repository. Soon you'll be able to install the update with the following command: `sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2023-5de7dea2a5` You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2023-5de7dea2a5 See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.
FEDORA-2023-dec484f9d2 has been pushed to the Fedora 37 testing repository. Soon you'll be able to install the update with the following command: `sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2023-dec484f9d2` You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2023-dec484f9d2 See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.
FEDORA-2023-5f9104efcd has been pushed to the Fedora 38 testing repository. Soon you'll be able to install the update with the following command: `sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2023-5f9104efcd` You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2023-5f9104efcd See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.
FEDORA-2023-8144e3fe2f has been pushed to the Fedora 37 testing repository. Soon you'll be able to install the update with the following command: `sudo dnf upgrade --enablerepo=updates-testing --refresh --advisory=FEDORA-2023-8144e3fe2f` You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2023-8144e3fe2f See also https://fedoraproject.org/wiki/QA:Updates_Testing for more information on how to test updates.
FEDORA-2023-5f9104efcd has been pushed to the Fedora 38 stable repository. If problem still persists, please make note of it in this bug report.
FEDORA-2023-8144e3fe2f has been pushed to the Fedora 37 stable repository. If problem still persists, please make note of it in this bug report.