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Bug 2203620 - install FAIL with DNF error：Error in POSTIN scriptlet in rpm package insights-client
Summary: install FAIL with DNF error：Error in POSTIN scriptlet in rpm package insights...
Keywords:
Status: CLOSED DUPLICATE of bug 2196844
Alias: None
Product: Red Hat Enterprise Linux 9
Classification: Red Hat
Component: insights-client
Version: 9.2
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: rc
: ---
Assignee: Nobody
QA Contact: Nobody
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-05-14 17:30 UTC by zzwxh123
Modified: 2023-05-16 13:59 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-05-16 13:58:59 UTC
Type: Bug
Target Upstream Version:
Embargoed:
pm-rhel: mirror+

Attachments (Terms of Use)
anaconda logs (211.72 KB, text/plain)
2023-05-16 10:05 UTC, Jan Stodola 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-157144 0 None None None 2023-05-14 17:31:21 UTC

Description zzwxh123 2023-05-14 17:30:00 UTC 
Description of problem:
install failed

Version-Release number of selected component (if applicable):
rhel9.2 boot iso

Steps to Reproduce:
install rhel9.2
 1.keyboard            "Chinese"
 2.language support    "Chinese(simplified)"
 3.time and date       "asia/shanghai"
 4.root user           "disabled"
 5.create admin user   "zzwxh"
 6.software selection  "workstation" (source redhat CDN)
 7.kdump               "disabled"
 8.hostname            "LAPTOP"  (eno1 dhcp and dhcpv6)
 9.disk - 50MiB         /boot/efi
        - 16GiB         /swap
        - about 400GiB  /


Actual results:
DNF error：Error in POSTIN scriptlet in rpm package insights-client

Expected results:
install success

Additional info:
Comment 1 zzwxh123 2023-05-15 03:49:54 UTC 
sometimes install fail 
all the same install config
Comment 2 Jan Stodola 2023-05-15 07:21:16 UTC 
Hello, could you please provide the installation logs when the installation fails? You can find them in /tmp during the installation. Please attach all /tmp/*log files, or /tmp/anaconda-tb-* if it exists.

Here you can find more details about getting the installation logs:
https://access.redhat.com/documentation/en-us/red_hat_enterprise_linux/9/html/performing_a_standard_rhel_9_installation/troubleshooting-at-the-start-of-the-installation_installing-rhel#using-installation-log-files_troubleshooting-at-the-start-of-the-installation

Thank you.
Comment 3 zzwxh123 2023-05-15 14:06:26 UTC 
sorry its too hard for me
i have reproduced it in a vm (cockpit-machines firmware=UEFI,cpu=EYPC,memory=2GiB)
but i dont know how to config its network to copy the logs
just use the config below and you will get an error

 1.keyboard            "Chinese"
 2.language support    "Chinese(simplified)"
 3.time and date       "asia/shanghai"
 4.root user           "disabled"
 5.create admin user   "zzwxh"
 6.software selection  "workstation" (source redhat CDN)
 7.kdump               "disabled"
 8.hostname            "LAPTOP"  (eno1 dhcp and dhcpv6)
 9.disk                "auto"
 10.connect to redhat insights "disable"
Comment 4 zzwxh123 2023-05-15 14:11:55 UTC 
Red Hat Enterprise Linux 9.2 Boot ISO 
    2023-04-25
SHA-256 Checksum:
    087f5387f28e6edf1f770ec7eb41e56823b6c3c4d4c3ef09b3b61f59440c229c
Comment 5 Jan Stodola 2023-05-16 10:05:56 UTC 
Created attachment 1964860 [details]
anaconda logs

Reproduced using settings from comment 3, attaching installation logs.
Comment 6 Jan Stodola 2023-05-16 10:08:46 UTC 
Reproduced on the installed system as well:

[root@localhost ~]# dnf install --installroot=/root/insights/ insights-client
...
  Installing       : python3-policycoreutils-3.5-1.el9.noarch                                         143/145 
  Installing       : policycoreutils-python-utils-3.5-1.el9.noarch                                    144/145 
  Installing       : insights-client-3.1.7-12.el9.noarch                                              145/145 
  Running scriptlet: insights-client-3.1.7-12.el9.noarch                                              145/145 
⚠ /proc/ is not mounted. This is not a supported mode of operation. Please fix
your invocation environment to mount /proc/ and /sys/ properly. Proceeding anyway.
Your mileage may vary.
⚠ /proc/ is not mounted. This is not a supported mode of operation. Please fix
your invocation environment to mount /proc/ and /sys/ properly. Proceeding anyway.
Your mileage may vary.
Created symlink /etc/systemd/system/multi-user.target.wants/insights-client-boot.service → /usr/lib/systemd/system/insights-client-boot.service.
ValueError: SELinux policy is not managed or store cannot be accessed.
warning: %post(insights-client-0:3.1.7-12.el9.noarch) scriptlet failed, exit status 1

Error in POSTIN scriptlet in rpm package insights-client
  Running scriptlet: filesystem-3.16-2.el9.x86_64                                                     145/145 


It looks like a RHEL-8 bug 2150908. Reassigning to insights-client.
Comment 7 Link Dupont 2023-05-16 13:58:59 UTC 

*** This bug has been marked as a duplicate of bug 2196844 ***
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