Red Hat Bugzilla – Bug 220697
hp-sendfax: cannot add items to the fax job list
Last modified: 2007-11-30 17:11:52 EST
Description of problem:
I have installed new network multifunction device (HP LaserJet 3390). Printing
and scanning are OK, but faxing doesn't work.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
2a.print to the printer fax queue
2b.add a file to the list using hp-sendfax GUI
- Nothing happens with the hp-sendfax job list, it stays empty
- /var/log/messages says: python: [XXX] error: Unable to set locale.
- For the print to queue method:
CUPS lists the job as completed and the
last line of /var/log/cups/error_log is:
Started backend /usr/lib/cups/backend/hpfax (PID XXX) for job YYY
(XXX is the same PID as in the python error message above)
- For the add file method:
After clicking 'Add to list' a 'processing fax message' window with a
progressbar moving back and forth appears and stays there unchanged
until the window is closed.
The job should appear in the hp-sendfax list of fax jobs or in the case of an
error a reasonable diagnostics message should be displayed/logged.
Please see here: http://hplip.sourceforge.net/howtos/known.html
Faxing works from the command line (verified) and the interaction with PyQt is
the cause of the problem. This has been already reported as PyQt bug #213508. If
hp-sendfax is fine then this bug is a dup.