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Description of problem:
When a client registers to an SCA-enabled environment, the following message is seen multiple times and causes concern for users.
2023-05-31 17:00:01,047 [WARNING] subscription-manager:120197:MainThread @cert_sorter.py:199 - Installed product 479 not present in response from server.
2023-05-31 17:00:01,172 [WARNING] subscription-manager:120197:MainThread @cert_sorter.py:199 - Installed product 479 not present in response from server.
2023-05-31 17:00:01,298 [WARNING] subscription-manager:120197:MainThread @cert_sorter.py:199 - Installed product 479 not present in response from server.
2023-05-31 17:00:01,474 [WARNING] subscription-manager:120197:MainThread @cert_sorter.py:199 - Installed product 479 not present in response from server.
Version-Release number of selected component (if applicable):
subscription-manager-1.28.36-2.el8.x86_64
How reproducible:
Every time
Steps to Reproduce:
1. Register any RHEL 7,8,9 server to an SCA enabled environment
2.
3.
Actual results:
Warning messages are seen
Expected results:
This should be logged as debug if compliance is true
Additional info:
From the function that writes this warning to the log, we should first check if compliance is true or not before writing this line as a warning. Something like the following:
[root@drone86 ~]# vim /usr/lib64/python3.6/site-packages/subscription_manager/cert_sorter.py +194
194 for pid in list(self.installed_products.keys()):
if status[compliance] != 'True':
195 if pid not in self.valid_products and pid not in \
196 self.partially_valid_products and pid not in \
197 unentitled_pids:
198 log.warning("Installed product %s not present in response from "
199 "server." % pid)
200 unentitled_pids.append(pid)
else:
log.debug("Installed product %s not present in response from "
"server." % pid)
There is no "compliance" when using SCA :)
This looks like a duplicate of bug 1982670, so I'm marking it as such.
*** This bug has been marked as a duplicate of bug 1982670 ***
Description of problem: When a client registers to an SCA-enabled environment, the following message is seen multiple times and causes concern for users. 2023-05-31 17:00:01,047 [WARNING] subscription-manager:120197:MainThread @cert_sorter.py:199 - Installed product 479 not present in response from server. 2023-05-31 17:00:01,172 [WARNING] subscription-manager:120197:MainThread @cert_sorter.py:199 - Installed product 479 not present in response from server. 2023-05-31 17:00:01,298 [WARNING] subscription-manager:120197:MainThread @cert_sorter.py:199 - Installed product 479 not present in response from server. 2023-05-31 17:00:01,474 [WARNING] subscription-manager:120197:MainThread @cert_sorter.py:199 - Installed product 479 not present in response from server. Version-Release number of selected component (if applicable): subscription-manager-1.28.36-2.el8.x86_64 How reproducible: Every time Steps to Reproduce: 1. Register any RHEL 7,8,9 server to an SCA enabled environment 2. 3. Actual results: Warning messages are seen Expected results: This should be logged as debug if compliance is true Additional info: From the function that writes this warning to the log, we should first check if compliance is true or not before writing this line as a warning. Something like the following: [root@drone86 ~]# vim /usr/lib64/python3.6/site-packages/subscription_manager/cert_sorter.py +194 194 for pid in list(self.installed_products.keys()): if status[compliance] != 'True': 195 if pid not in self.valid_products and pid not in \ 196 self.partially_valid_products and pid not in \ 197 unentitled_pids: 198 log.warning("Installed product %s not present in response from " 199 "server." % pid) 200 unentitled_pids.append(pid) else: log.debug("Installed product %s not present in response from " "server." % pid)