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Bug 2213519

Summary: [DDF] This paragraph didn't work for us.
Product: Red Hat Satellite Reporter: Direct Docs Feedback <ddf-bot>
Component: AuthenticationAssignee: Malhar Jivrajani <mjivraja>
Status: CLOSED NOTABUG QA Contact: Satellite QE Team <sat-qe-bz-list>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 6.13.0CC: alazik, mhulan, mjivraja
Target Milestone: UnspecifiedKeywords: Documentation, Triaged
Target Release: Unused   
Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2023-07-05 11:43:24 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Direct Docs Feedback 2023-06-08 11:41:41 UTC 
This paragraph didn't work for us.
It instructs to create a symlink to the leaf certificate and that made our new Satellite instance still NOT trust the LDAP server (AD domain controller).

What DID work was to run the same command but pointing it to the root certificate of the CA chain that signed the LDAP leaft certificate, and which was in the same folder indicated above. Then it worked immediately.

Reported by: eeas_lsa

https://access.redhat.com/documentation/en-us/red_hat_satellite/6.13/html/installing_satellite_server_in_a_connected_network_environment/configuring_external_authentication_satellite#annotations:6803b6e7-dd1a-4e7a-885b-5e5df8b48ea4
Comment 2 Marie Hornickova 2023-06-09 10:05:37 UTC 
Hello,
Many thanks for using the Direct Documentation Feedback tool to report this suggestion for improvement. 
The BZ will go through proper team triage and info about related documentation updates will be shared in this ticket.
Thank you!
Comment 3 Malhar Jivrajani 2023-06-21 06:31:09 UTC 
Dear User,

The /tmp/example.crt mentioned in the document is just for the purpose of reference. You need to change the name of the certificate as per the cert file you received.
Can you please elaborate on what exact commands were executed? 

Thank you.
Comment 4 Malhar Jivrajani 2023-07-05 11:43:24 UTC 
Dear User,

We haven't received any response from you regarding the issue you are facing while following the procedure from the Satellite Documentation. However, we have cleared the query on the same in our last comment and we are sure it will work for you.

We are closing this ticket due to inactivity. Feel free to re-open it in case you find any insightful information.

Thank you for your feedback on the Satellite Documentation.
Comment 5 Red Hat Bugzilla 2023-11-03 04:25:06 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days