Bug 2216465 - Lenovo Thinkpad t470 refuses to boot when connected to Thinkpad Universal USB-C dock
Summary: Lenovo Thinkpad t470 refuses to boot when connected to Thinkpad Universal USB...
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: grub2
Version: 38
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ---
Assignee: Nicolas Frayer
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-06-21 14:02 UTC by Ben Engbers
Modified: 2024-05-28 13:12 UTC (History)
7 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2024-05-28 13:12:06 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)

Description Ben Engbers 2023-06-21 14:02:48 UTC
My laptop is mostly connected to a universal USB-C dock. Until a few weeks ago I could open the lid, push the powerbutton, close the lid and the bootprocess would continue without errors.
Now, after closing the lid, I see the Lenovo logo without the rotating wheel and nothing happens. 
How can I create a log-file that can be used to discover the cause?

Reproducible: Always

Steps to Reproduce:
1. Connect the laptop to a docking station
2. Push power button
3. Close the lid
Actual Results:  
I see the Lenovo logo without the rotating wheel and nothing happens.

Expected Results:  
I would expect to see the Lenovo Logo with a spinning wheel below. After a few seconds I would expect that the boot process would continue

After holding the power button until the laptop shuts down, I can do 2 things:
- Wait a few seconds and push the power button again. I then see the Grub screen and usually the boot process continues. Sometimes however, I have to repeat the shut down.
- Disconnect from the dock and restart the machine. When I see the Lenovo logo AND the spinning wheel, I can connect to the dock and close the lid and boot continues.

Comment 1 Marta Lewandowska 2023-06-21 20:17:46 UTC
Hi,
What happened a few weeks ago? Were there any updates?
If the Lenovo logo appears and then nothing happens, then it seems like it's getting stuck in firmware before it ever gets to grub.

You can try turning on lots of debugging from grub
grub2-editenv - set pager=0
grub2-editenv - set debug=all
and if this is UEFI, you can turn on shim verbosity
mokutil --set-verbosity true

Please send along any output you get.

Comment 2 Aoife Moloney 2024-05-28 13:12:06 UTC
Fedora Linux 38 entered end-of-life (EOL) status on 2024-05-21.

Fedora Linux 38 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

If you can reproduce this bug against a currently maintained version of Fedora Linux
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Thank you for reporting this bug and we are sorry it could not be fixed.


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