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Bug 2221709 - Entitlement certificate related errors logged in /var/log/rhsm/rhsm.log when simple content access enabled. [rhel-8.8.0.z]
Summary: Entitlement certificate related errors logged in /var/log/rhsm/rhsm.log when ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.4
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: rc
: 8.8
Assignee: Pino Toscano
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On: 1982670
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-07-10 15:49 UTC by RHEL Program Management Team
Modified: 2024-10-01 19:16 UTC (History)
12 users (show)

Fixed In Version: subscription-manager-1.28.36.1-1.el8_8
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1982670
Environment:
Last Closed: 2023-11-28 15:36:52 UTC
Type: ---
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 3337 0 None open [1.28.36] 2221709: do not collect unentitled products in SCA mode 2023-08-31 10:18:32 UTC
Red Hat Issue Tracker RHELPLAN-161897 0 None None None 2023-07-10 16:01:24 UTC
Red Hat Knowledge Base (Solution) 7016350 0 None None None 2023-07-10 15:49:16 UTC
Red Hat Product Errata RHBA-2023:7537 0 None None None 2023-11-28 15:36:55 UTC

Comment 1 Zdenek Petracek 2023-09-08 16:17:46 UTC 
Pre-verification done on SUBMAN version:
[root@kvm-02-guest10 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 4.3.7-2
subscription management rules: 5.44
subscription-manager: 1.28.36+11.gb5e681c05-1.git.0.cc90e52
[root@kvm-02-guest10 ~]# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Unknown

System Purpose Status: Unknown


Registering an account with SCA enabled
[root@kvm-02-guest10 ~]# subscription-manager register
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: zpetracek
Password: 
The system has been registered with ID: efdceb05-98bb-434a-aee2-d760ba1e74cc
The registered system name is: kvm-02-guest10.rhts.eng.brq.redhat.com


[root@kvm-02-guest10 ~]# ls /etc/pki/product-default/
479.pem

[root@kvm-02-guest10 ~]# yum update -y

After updating certificates, no error message was shown as follows:
...
2023-09-08 18:03:55,899 [DEBUG] subscription-manager:17241:MainThread @connection.py:779 - Making request: GET /subscription/consumers/07c8afc8-e782-4cfb-bb92-3623add54a18/certificates?serials=951381933255591752
2023-09-08 18:03:56,802 [DEBUG] subscription-manager:17241:MainThread @connection.py:884 - Response time: 0.6355688571929932, Smoothed response time: 0.4077358908653259
2023-09-08 18:03:56,902 [DEBUG] subscription-manager:17241:MainThread @connection.py:861 - Response: status=200, requestUuid=f10b0b7f-3e34-477f-a3e1-9e3d1fdf2a05, request="GET /subscription/consumers/07c8afc8-e782-4cfb-bb92-3623add54a18/certificates?serials=951381933255591752"
2023-09-08 18:03:56,904 [DEBUG] subscription-manager:17241:MainThread @entcertlib.py:400 - Ent cert bundle pre_install
2023-09-08 18:03:56,949 [DEBUG] subscription-manager:17241:MainThread @certdirectory.py:386 - Writing key file: '/etc/pki/entitlement/951381933255591752-key.pem'
2023-09-08 18:03:56,950 [DEBUG] subscription-manager:17241:MainThread @certdirectory.py:391 - Writing certificate file: '/etc/pki/entitlement/951381933255591752.pem'
2023-09-08 18:03:56,950 [DEBUG] subscription-manager:17241:MainThread @entcertlib.py:422 - ent cert bundle post_install
2023-09-08 18:03:56,950 [DEBUG] subscription-manager:17241:MainThread @entcertlib.py:351 - cert bundles post_install: <rhsm.certificate2.EntitlementCertificate object at 0x7fae597fba58>
2023-09-08 18:03:56,950 [INFO] subscription-manager:17241:MainThread @entcertlib.py:132 - certs updated:
Total updates: 1
...
^^ Pre-verification PASSED
Comment 2 Zdenek Petracek 2023-09-11 09:54:25 UTC 
(In reply to Zdenek Petracek from comment #1)
> After updating certificates, no error message was shown as follows:
> ...
> 2023-09-08 18:03:55,899 [DEBUG] subscription-manager:17241:MainThread
> @connection.py:779 - Making request: GET
> /subscription/consumers/07c8afc8-e782-4cfb-bb92-3623add54a18/
> certificates?serials=951381933255591752
> 2023-09-08 18:03:56,802 [DEBUG] subscription-manager:17241:MainThread
> @connection.py:884 - Response time: 0.6355688571929932, Smoothed response
> time: 0.4077358908653259
> 2023-09-08 18:03:56,902 [DEBUG] subscription-manager:17241:MainThread
> @connection.py:861 - Response: status=200,
> requestUuid=f10b0b7f-3e34-477f-a3e1-9e3d1fdf2a05, request="GET
> /subscription/consumers/07c8afc8-e782-4cfb-bb92-3623add54a18/
> certificates?serials=951381933255591752"
> 2023-09-08 18:03:56,904 [DEBUG] subscription-manager:17241:MainThread
> @entcertlib.py:400 - Ent cert bundle pre_install
> 2023-09-08 18:03:56,949 [DEBUG] subscription-manager:17241:MainThread
> @certdirectory.py:386 - Writing key file:
> '/etc/pki/entitlement/951381933255591752-key.pem'
> 2023-09-08 18:03:56,950 [DEBUG] subscription-manager:17241:MainThread
> @certdirectory.py:391 - Writing certificate file:
> '/etc/pki/entitlement/951381933255591752.pem'
> 2023-09-08 18:03:56,950 [DEBUG] subscription-manager:17241:MainThread
> @entcertlib.py:422 - ent cert bundle post_install
> 2023-09-08 18:03:56,950 [DEBUG] subscription-manager:17241:MainThread
> @entcertlib.py:351 - cert bundles post_install:
> <rhsm.certificate2.EntitlementCertificate object at 0x7fae597fba58>
> 2023-09-08 18:03:56,950 [INFO] subscription-manager:17241:MainThread
> @entcertlib.py:132 - certs updated:
> Total updates: 1
> ...
> ^^ Pre-verification PASSED

This piece of /var/log/rhsm/rhsm.log shows better that certificates were updated and no error was shown:
2023-09-11 11:53:17,382 [WARNING] yum:17307:MainThread @logutil.py:170 - logging already initialized
2023-09-11 11:53:17,794 [INFO] yum:17307:MainThread @productid.py:542 - Updating product db with 479 -> rhel-8-for-x86_64-baseos-rpms
2023-09-11 11:53:17,795 [INFO] yum:17307:MainThread @productid.py:542 - Updating product db with 479 -> rhel-8-for-x86_64-appstream-rpms
Comment 8 Zdenek Petracek 2023-09-15 09:52:57 UTC 
Pre-verification done on SUBMAN version:
[root@kvm-02-guest03 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 4.3.7-2
subscription management rules: 5.44
subscription-manager: 1.28.36.1-1.el8_8

[root@kvm-02-guest03 ~]# cat /etc/redhat-release
Red Hat Enterprise Linux release 8.8 (Ootpa)

[root@kvm-02-guest03 ~]# subscription-manager syspurpose --show
{}

[root@kvm-02-guest03 ~]# subscription-manager register
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: sca_test
Password: 
The system has been registered with ID: 17b7d702-2f2f-4865-b5e3-e76c8c674dc5
The registered system name is: kvm-02-guest03.rhts.eng.brq.redhat.com

[root@kvm-02-guest03 ~]# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Disabled
Content Access Mode is set to Simple Content Access. This host has access to content, regardless of subscription status.

System Purpose Status: Disabled

[root@kvm-02-guest03 ~]# ls /etc/pki/product-default/
479.pem

[root@kvm-02-guest03 ~]# yum update -y
Updating Subscription Management repositories.
Red Hat Enterprise Linux 8 for x86_64 - BaseOS (RPMs)                                                                                34 MB/s |  63 MB     00:01    
Red Hat Enterprise Linux 8 for x86_64 - AppStream (RPMs)                                                                             32 MB/s |  59 MB     00:01    
Dependencies resolved.
...
Installed:
  grub2-tools-efi-1:2.02-148.el8_8.1.x86_64                 kernel-4.18.0-477.21.1.el8_8.x86_64               kernel-core-4.18.0-477.21.1.el8_8.x86_64              
  kernel-modules-4.18.0-477.21.1.el8_8.x86_64              

Complete!


[root@kvm-02-guest03 ~]# cat /var/log/rhsm/rhsm.log
...
2023-09-15 11:51:09,334 [WARNING] yum:17810:MainThread @logutil.py:170 - logging already initialized
2023-09-15 11:51:09,876 [INFO] yum:17810:MainThread @productid.py:542 - Updating product db with 479 -> rhel-8-for-x86_64-baseos-rpms
2023-09-15 11:51:09,876 [INFO] yum:17810:MainThread @productid.py:542 - Updating product db with 479 -> rhel-8-for-x86_64-appstream-rpms
^^ No error-message wa shown here and the content was successfully reached
Comment 12 errata-xmlrpc 2023-11-28 15:36:52 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (subscription-manager bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:7537
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