Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 2222968 - [RFE] To make customers aware about satellite versions going EOL by adding warning banner on the Login page or on the Dashboard page.
Summary: [RFE] To make customers aware about satellite versions going EOL by adding wa...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Dashboard
Version: 6.13.0
Hardware: x86_64
OS: Linux
high
medium
Target Milestone: 6.15.0
Assignee: Adam Ruzicka
QA Contact: Peter Ondrejka
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-07-14 16:16 UTC by Ashish Humbe
Modified: 2024-04-23 17:11 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2266113 (view as bug list)
Environment:
Last Closed: 2024-04-23 17:11:40 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker SAT-18989 0 None None None 2023-07-17 12:17:17 UTC
Red Hat Product Errata RHSA-2024:2010 0 None None None 2024-04-23 17:11:43 UTC

Description Ashish Humbe 2023-07-14 16:16:45 UTC 
Problem Description: 

Many Satellite customers using old versions are giving feedback that they were not aware that the version of satellite they are using is EOL so they did not plan to upgrade it to the supported version. 

This leads to many customers reporting support cases for EOL versions and we need to process support exceptions for the customer till they plan the upgrade.

We would like to have a warning banner message on the satellite webui which is easily visible for the customers. ( Login page or on the Dashboard page)

We can point customers to use a Satellite upgrade helper for upgrading their satellite server.
Comment 1 Adam Ruzicka 2023-07-17 12:24:33 UTC 
What are the expectations here? Should Satellite check somewhere whether a new version is out and then show this? Or should we bake in the expected next release date and show this once the date gets passes?
Comment 2 Ashish Humbe 2023-07-17 16:09:12 UTC 
I did not propose any possible solutions here but these are the thoughts I have currently: 

 * Satellite lifecycle page ( https://access.redhat.com/support/policy/updates/satellite ) provide API, which we can call from Satellite to get an update about the product version moving from Full support to Maintenance to EOL 
 * We can use, an RSS feed to push a message to connected satellite servers where we will have a tool on satellite that will read the EOL message coming from the RSS feed, enable and display a warning banner on the satellite webui.
 * We can build and provide a package (every 6 months) that will have metadata about supported and maintenance version, where it will have a script that will detect the installed satellite version and accordingly it will add the warning banner on Webui. This package can be part of "Red Hat Satellite Client 6" ( version independent repo) so with less efforts we can reach to all satellite customers.
Comment 5 Brad Buckingham 2023-10-30 11:29:29 UTC 
Bulk setting Target Milestone = 6.15.0 where sat-6.15.0+ is set.
Comment 6 Peter Ondrejka 2023-11-27 15:23:56 UTC 
Verified in Stream snap 38
Comment 9 errata-xmlrpc 2024-04-23 17:11:40 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.15.0 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:2010
Note You need to log in before you can comment on or make changes to this bug.