Problem Description: Many Satellite customers using old versions are giving feedback that they were not aware that the version of satellite they are using is EOL so they did not plan to upgrade it to the supported version. This leads to many customers reporting support cases for EOL versions and we need to process support exceptions for the customer till they plan the upgrade. We would like to have a warning banner message on the satellite webui which is easily visible for the customers. ( Login page or on the Dashboard page) We can point customers to use a Satellite upgrade helper for upgrading their satellite server.
What are the expectations here? Should Satellite check somewhere whether a new version is out and then show this? Or should we bake in the expected next release date and show this once the date gets passes?
I did not propose any possible solutions here but these are the thoughts I have currently: * Satellite lifecycle page ( https://access.redhat.com/support/policy/updates/satellite ) provide API, which we can call from Satellite to get an update about the product version moving from Full support to Maintenance to EOL * We can use, an RSS feed to push a message to connected satellite servers where we will have a tool on satellite that will read the EOL message coming from the RSS feed, enable and display a warning banner on the satellite webui. * We can build and provide a package (every 6 months) that will have metadata about supported and maintenance version, where it will have a script that will detect the installed satellite version and accordingly it will add the warning banner on Webui. This package can be part of "Red Hat Satellite Client 6" ( version independent repo) so with less efforts we can reach to all satellite customers.