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Bug 2225333 - Blank Screen is displayed while opening the web console of registered client host via Satellite WebUI
Summary: Blank Screen is displayed while opening the web console of registered client ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Hosts
Version: 6.12.0
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: 6.14.0
Assignee: Adam Ruzicka
QA Contact: Peter Ondrejka
URL:
Whiteboard:
Depends On:
Blocks: 2233869
TreeView+ depends on / blocked
 
Reported: 2023-07-25 01:32 UTC by Jayant Bhatia
Modified: 2023-11-08 14:20 UTC (History)
4 users (show)

Fixed In Version: rubygem-foreman_remote_execution-10.0.5
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2233869 (view as bug list)
Environment:
Last Closed: 2023-11-08 14:20:07 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 36619 0 High New Blank Screen is displayed while opening the web console of registered client host via Satellite WebUI 2023-07-28 11:46:07 UTC
Red Hat Issue Tracker SAT-19230 0 None None None 2023-07-28 11:58:08 UTC
Red Hat Product Errata RHSA-2023:6818 0 None None None 2023-11-08 14:20:21 UTC

Description Jayant Bhatia 2023-07-25 01:32:02 UTC 
Description of problem:

While launching the web console of registered client host via Satellite WebUI, blank page opens up and web console dashboard page of the host does not open.


Version-Release number of selected component (if applicable): Satellite 6.12


How reproducible: Always


Steps to Reproduce:
1. Build a RHEL-9 machine and register it with Satellite.

2. Run below command on the registered RHEL-9 client host.
 
       # yum install cockpit

       # systemctl enable --now cockpit.socket

       # firewall-cmd --add-service=cockpit --permanent

       # firewall-cmd --reload

3. Run below command on Satellite machine.

       # satellite-installer --enable-foreman-plugin-remote-execution-cockpit

4. Navigate to Satellite WebUI -> Hosts -> All Hosts -> Click on the name of registered client host -> Click on 3 dots at top right corner -> Click on "Web Console". 


Actual results: A new completely blank web page gets opened.


Expected results: Red Hat web console dashboard of the host should get opened instead of blank page.


Additional info: The Red Hat web console dashboard of the host can be opened successfully manually using URL: "https://client.example.com:9090"
Comment 6 Adam Ruzicka 2023-07-26 07:53:36 UTC 
There seems to be something wrong with your external capsule. If I turn it off (and thus force the connection to go through internal capsule), it works just fine.
Comment 11 Adam Ruzicka 2023-07-28 11:46:05 UTC 
Created redmine issue https://projects.theforeman.org/issues/36619 from this bug
Comment 13 Peter Ondrejka 2023-08-09 09:47:20 UTC 
Verified on Satellite 6.14 snap 10, the web console is now displayed correctly for a rhel 9 host
Comment 18 errata-xmlrpc 2023-11-08 14:20:07 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.14 security and bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2023:6818
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