RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 2227018 - `rhc connect` fails to contact config manager w/stage
Summary: `rhc connect` fails to contact config manager w/stage
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 9
Classification: Red Hat
Component: rhc
Version: 9.3
Hardware: x86_64
OS: Linux
low
low
Target Milestone: rc
: ---
Assignee: CSI Client Tools Bugs
QA Contact: CSI Client Tools Bugs
URL:
Whiteboard:
Depends On: 2223405
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-07-27 13:03 UTC by Alba Hita
Modified: 2023-11-07 10:06 UTC (History)
9 users (show)

Fixed In Version: rhc-0.2.4-1.el9
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 2223405
Environment:
Last Closed: 2023-11-07 08:36:45 UTC
Type: Bug
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Github RedHatInsights rhc pull 40 0 None Merged fix: http proxy configuration 2023-07-27 16:01:51 UTC
Red Hat Issue Tracker RHELPLAN-163689 0 None None None 2023-07-27 13:07:08 UTC
Red Hat Product Errata RHBA-2023:6541 0 None None None 2023-11-07 08:37:03 UTC

Comment 4 Zdenek Petracek 2023-08-10 13:56:19 UTC 
[root@kvm-02-guest09 ~]# rpm -qa | grep rhc
rhc-0.2.4-1.el9.x86_64
[root@kvm-02-guest09 ~]# rpm -qa | grep insights-client
insights-client-3.2.0-1.el9.noarch

[root@kvm-02-guest09 ~]# subscription-manager config --server.hostname=subscription.rhsm.stage.redhat.com

[root@kvm-02-guest09 ~]# subscription-manager register
Registering to: subscription.rhsm.stage.redhat.com:443/subscription
Username: zpetracek
Password: 
The system has been registered with ID: a37eb3fe-fc1a-458b-b107-7eeb815c3dfd
The registered system name is: kvm-02-guest09.rhts.eng.brq.redhat.com

[root@kvm-02-guest09 ~]# subscription-manager repos --list-enabled
+----------------------------------------------------------+
    Available Repositories in /etc/yum.repos.d/redhat.repo
+----------------------------------------------------------+
Repo ID:   rhel-9-for-x86_64-baseos-beta-rpms
Repo Name: Red Hat Enterprise Linux 9 for x86_64 - BaseOS Beta (RPMs)
Repo URL:  https://cdn.redhat.com/content/beta/rhel9/9/x86_64/baseos/os
Enabled:   1

Repo ID:   rhel-9-for-x86_64-appstream-beta-rpms
Repo Name: Red Hat Enterprise Linux 9 for x86_64 - AppStream Beta (RPMs)
Repo URL:  https://cdn.redhat.com/content/beta/rhel9/9/x86_64/appstream/os
Enabled:   1

[root@kvm-02-guest09 ~]# dnf -y update

[root@kvm-02-guest09 ~]# dnf -y install rhc-worker-playbook
Updating Subscription Management repositories.
Last metadata expiration check: 0:00:32 ago on Thu 10 Aug 2023 02:59:31 PM CEST.
Dependencies resolved.
===========================================================================================================================
 Package                            Architecture         Version                      Repository                      Size
===========================================================================================================================
Installing:
 rhc-worker-playbook                x86_64               0.1.8-6.el9                  beaker-AppStream               9.9 M
Installing dependencies:
...
Installed:
  ansible-core-1:2.14.7-1.el9.x86_64         git-core-2.39.3-1.el9_2.x86_64         python3-cffi-1.14.5-5.el9.x86_64       
  python3-cryptography-36.0.1-4.el9.x86_64   python3-packaging-20.9-5.el9.noarch    python3-ply-3.11-14.el9.noarch         
  python3-pycparser-2.20-6.el9.noarch        python3-pyparsing-2.4.7-9.el9.noarch   python3-resolvelib-0.5.4-5.el9.noarch  
  rhc-worker-playbook-0.1.8-6.el9.x86_64     sshpass-1.09-4.el9.x86_64             

Complete!

[root@kvm-02-guest09 ~]# cat /etc/rhc/config.toml 
# rhc global configuration settings

broker = ["wss://connect.cloud.stage.redhat.com:443"]
data-host = "cert.cloud.stage.redhat.com"
log-level = "debug"  # optional

cert-file = "/etc/pki/consumer/cert.pem"
key-file = "/etc/pki/consumer/key.pem"

[root@kvm-02-guest09 ~]# systemctl cat rhcd.service | grep Environment
Environment="HTTP_PROXY=http://squid.corp.redhat.com:3128"
Environment="HTTPS_PROXY=http://squid.corp.redhat.com:3128"

[root@kvm-02-guest09 ~]# cat /etc/insights-client/insights-client.conf | egrep 'proxy=|base_url'
proxy=http://squid.corp.redhat.com:3128
base_url=cert.console.stage.redhat.com

[root@kvm-02-guest09 ~]# rhc connect
Connecting kvm-02-guest09.rhts.eng.brq.redhat.com to Red Hat.
This might take a few seconds.

Username: zpetracek
Password: 

● Connected to Red Hat Subscription Management
● Connected to Red Hat Insights
● Activated the Remote Host Configuration daemon
● Enabled console.redhat.com services: compliance, remediations, remote configuration, insights

Successfully connected to Red Hat!

Manage your connected systems: https://red.ht/connector

STEP                       DURATION  
rhsm                       18.413s   
insights                   46.594s   
Remote Host Configuration  22ms   
^^ no error occured during connecting through rhc, therefore verification PASSED

[root@kvm-02-guest09 ~]# echo $?
0
Comment 6 errata-xmlrpc 2023-11-07 08:36:45 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (rhc bug fix and enhancement update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2023:6541
Note You need to log in before you can comment on or make changes to this bug.