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Bug 2229897 - Remediation from CRC via Satellite shows "Failed" status even after successful remediation of Insights recommendations.
Summary: Remediation from CRC via Satellite shows "Failed" status even after successfu...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Cloud Connector
Version: 6.13.3
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: 6.14.0
Assignee: Chris Roberts
QA Contact: Jameer Pathan
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-08-08 06:54 UTC by Jameer Pathan
Modified: 2023-11-08 14:21 UTC (History)
6 users (show)

Fixed In Version: foreman_rh_cloud 8.0.50
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 2240781 (view as bug list)
Environment:
Last Closed: 2023-11-08 14:20:16 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Screenshot of failed job (185.36 KB, image/png)
2023-08-08 06:54 UTC, Jameer Pathan
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Github theforeman foreman_rh_cloud pull 834 0 None open Add overall task state for done method 2023-09-12 08:46:46 UTC
Github theforeman foreman_rh_cloud pull 838 0 None Merged Make sure exit_status is an integer not a string 2023-09-20 09:33:48 UTC
Red Hat Issue Tracker SAT-19423 0 None None None 2023-08-08 06:57:46 UTC
Red Hat Product Errata RHSA-2023:6818 0 None None None 2023-11-08 14:21:23 UTC

Description Jameer Pathan 2023-08-08 06:54:53 UTC
Created attachment 1982236 [details]
Screenshot of failed job

Description of problem:
Remediation from CRC via Satellite shows "Failed" status even after successful remediation of Insights recommendations.

Version-Release number of selected component (if applicable):
- Satellite 6.13.3 
- rubygem-foreman_rh_cloud-7.0.45-1.el8sat.noarch

How reproducible:
- Always

Steps to Reproduce:
1. Enable cloud connector plugin for satellite
2. Check Satellite shows available status on the sources page on console.redhat.com
3. Register host/s with Satellite and Insights.
4. Perform Inventory upload
5. Try to remediate insights issues from console.redhat.com

Actual results:
- The job status on c.r.c is "Running" even after the issues are remediated for the host. This status eventually turns into "Failed".

Expected results:
- The status of the remediation job on c.r.c should be "Succeeded".

Additional info:

Comment 4 Jameer Pathan 2023-10-03 13:01:38 UTC
Verified 

Verified with:
- Satellite 6.14.0 snap 18
- rubygem-foreman_rh_cloud-8.0.50-1.el8sat.noarch

Test steps:
1. Enable cloud connector plugin for satellite
2. Check Satellite shows available status on the sources page on console.redhat.com
3. Register host/s with Satellite and Insights.
4. Perform Inventory upload
5. Try to remediate insights issues from console.redhat.com

Observations:
- The status of the remediation job on c.r.c is "Succeeded".

Comment 8 errata-xmlrpc 2023-11-08 14:20:16 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.14 security and bug fix update), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2023:6818


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