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Bug 2234770 - convert2rhel fails when httpd is installed, not downloading redhat-logos
Summary: convert2rhel fails when httpd is installed, not downloading redhat-logos
Keywords:
Status: CLOSED MIGRATED
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: convert2rhel
Version: 7.9
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: rc
: ---
Assignee: Michal Bocek
QA Contact: upgrades-and-conversions
Miriam Portman
URL:
Whiteboard:
: 2234771 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-08-25 12:24 UTC by jcastran
Modified: 2023-09-19 16:00 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-09-19 16:00:26 UTC
Target Upstream Version:
Embargoed:
pm-rhel: mirror+

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker   RHEL-5158 0 None Migrated None 2023-09-19 16:00:24 UTC
Red Hat Issue Tracker RHELC-1130 0 None None None 2023-08-31 10:22:23 UTC
Red Hat Issue Tracker RHELPLAN-167041 0 None None None 2023-08-31 10:22:28 UTC
Red Hat Knowledge Base (Solution) 7032089 0 None None None 2023-09-05 15:02:49 UTC

Description jcastran 2023-08-25 12:24:07 UTC 
Description of problem:
[08/22/2023 18:03:39] DEBUG - Got the following exception message: [u'ERROR with transaction check vs depsolve:', 'system-logos >= 7.92.1-1 is needed by httpd-2.4.6-99.el7_9.1.x86_64']
CRITICAL - Failed to validate the yum transaction.
ERROR - (ERROR) VALIDATE_PACKAGE_MANAGER_TRANSACTION.UNKNOWN_ERROR: Failed to validate the yum transaction.
CRITICAL - Conversion failed.
Writing breadcrumbs to '/etc/migration-results'.
Writing RHSM custom facts to '/etc/rhsm/facts/convert2rhel.facts'.
[08/22/2023 18:03:39] DEBUG - Traceback (most recent call last):
  File "/usr/lib/python2.7/site-packages/convert2rhel/main.py", line 100, in main
    loggerinst.critical("Conversion failed.")
  File "/usr/lib/python2.7/site-packages/convert2rhel/logger.py", line 159, in _critical
    sys.exit(msg)
SystemExit: Conversion failed.


Version-Release number of selected component (if applicable):
convert2rhel-1.3.2-1.el7.noarch

How reproducible:


Steps to Reproduce:
1. Centos:# yum install httpd
2. # convert2rhel <options>
3.

Actual results:
convert2rhel is removing centos-logs but not install redhat-logos and httpd does not meet its dependencies.

[08/22/2023 17:58:46] DEBUG - Calling command 'rpm -e --nodeps centos-logos-70.0.6-3.el7.centos.noarch'
httpd-2.4.6-99.el7.centos.1.x86_64 has missing requires of system-logos >= ('0', '7.92.1', '1')

<snip>
<list of packages that doesn't include redhat-logos>
<snip>
[08/22/2023 18:03:39] DEBUG - Got the following exception message: [u'ERROR with transaction check vs depsolve:', 'system-logos >= 7.92.1-1 is needed by httpd-2.4.6-99.el7_9.1.x86_64']


Expected results:
convert2rhel should be pulling in redhat-logos to resolve the httpd dependencies.

Additional info:
Other customers have been hitting this, but they have been removing httpd to get past the issue without reporting it.
Comment 3 Pradeep Jagtap 2023-09-05 14:37:10 UTC 
The issue is caused when "plymouth" and its dependent packages are missing from the system.

Make sure below packages are installed before conversion.
plymouth
plymouth-core-libs
plymouth-scripts
Comment 4 Michal Bocek 2023-09-05 17:56:49 UTC 
*** Bug 2234771 has been marked as a duplicate of this bug. ***
Comment 5 RHEL Program Management 2023-09-19 15:59:09 UTC 
Issue migration from Bugzilla to Jira is in process at this time. This will be the last message in Jira copied from the Bugzilla bug.
Comment 6 RHEL Program Management 2023-09-19 16:00:26 UTC 
This BZ has been automatically migrated to the issues.redhat.com Red Hat Issue Tracker. All future work related to this report will be managed there.

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