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Bug 2235319 - Updating Thunderbird to 102.14.0-1.el8_8 no longer allows any connection (IMAP, POP ...)
Summary: Updating Thunderbird to 102.14.0-1.el8_8 no longer allows any connection (IMA...
Keywords:
Status: CLOSED DUPLICATE of bug 2230036
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: thunderbird
Version: 8.8
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: rc
: ---
Assignee: Jan Horak
QA Contact: Jiri Prajzner
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-08-28 12:29 UTC by axelheider
Modified: 2023-09-16 18:37 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-08-28 14:04:47 UTC
Type: Bug
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 2228948 0 unspecified CLOSED Updating Firefox to 102.14.0-1.el9_2 prevents all pages loading [9.2.z] 2023-08-28 12:29:00 UTC
Red Hat Bugzilla 2229906 0 high CLOSED unable to use thunderbird with TLS 2023-08-28 12:31:11 UTC
Red Hat Bugzilla 2229981 0 unspecified CLOSED TLS broken for POP3 and SMTP connections [7.9.z] 2023-08-28 12:31:11 UTC
Red Hat Bugzilla 2230013 0 unspecified CLOSED Updating Firefox to 102.14.0 prevents all pages loading [8.8.z] 2023-09-09 08:24:09 UTC
Red Hat Issue Tracker RHELPLAN-166680 0 None None None 2023-08-28 12:36:40 UTC

Description axelheider 2023-08-28 12:29:00 UTC
thunderbird-102.14.0-1.el8_8 can no longer open any connections. POP, IMAP and even simple browsing fails. 

Starting Thunderbird in the console with logging (MOZ_LOG=Mailbox:10,IMAP:10,SMTP:10 thunderbird) brings this:

    [Parent 84479: Main Thread]: I/IMAP check for auth'd:imap://jon.doe@imap.mailserver.com:993/discoverallboxes
    [Parent 84479: IMAP]: D/IMAP ImapThreadMainLoop entering [this=7f81a557dd00]
    [Parent 84479: Main Thread]: I/IMAP check for auth'd:imap://jon.doe@imap.mailserver.com:993/select>/INBOX
    [Parent 84479: Main Thread]: I/IMAP no auth, cnt 1 & no TLS error - q URL:imap://jon.doe@imap.mailserver.com:993/select>/INBOX
    [Parent 84479: Main Thread]: I/IMAP queuing url:imap://jon.doe@imap.mailserver.com:993/select>/INBOX
    [Parent 84479: Main Thread]: I/IMAP 7f81a557dd00:imap.mailserver.com:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN
    [Parent 84479: Main Thread]: I/IMAP 7f81a557dd00:imap.mailserver.com:NA:SetupSinkProxy: got m_imapMailFolderSink
    [Parent 84479: IMAP]: I/IMAP 7f81a557dd00:imap.mailserver.com:NA:ProcessCurrentURL: entering
    [Parent 84479: IMAP]: I/IMAP 7f81a557dd00:imap.mailserver.com:NA:ProcessCurrentURL:imap://jon%2Edoe%40acme%2Ecom.com:993/discoverallboxes:  = currentUrl
    [Parent 84479: IMAP]: D/IMAP ReadNextLine [rv=0x80004005 stream=7f81a404c240 nb=0 needmore=1]
    [Parent 84479: IMAP]: I/IMAP 7f81a557dd00:imap.mailserver.com:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 80004005
    [Parent 84479: IMAP]: I/IMAP 7f81a557dd00:imap.mailserver.com:NA:TellThreadToDie: close socket connection
    [Parent 84479: IMAP]: I/IMAP 7f81a557dd00:imap.mailserver.com:NA:CreateNewLineFromSocket: (null)
    [Parent 84479: IMAP]: D/IMAP SetConnectionStatus(0x80004005)
    [Parent 84479: IMAP]: D/IMAP URL failed with code 0x80004005 (imap://jon%2Edoe%40acme%2Ecom.com:993/discoverallboxes)
    [Parent 84479: IMAP]: I/IMAP 7f81a557dd00:imap.mailserver.com:NA:ProcessCurrentURL: aborting queued urls
    [Parent 84479: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=7f81a557dd00]

The issue seems to be known (2229906) and a fix has been rolled out for RHEL9.2. What we are still missing is a fix in RHEL8.8.

Comment 1 axelheider 2023-08-28 12:58:48 UTC
Looks like thunderbird 102.14.0-3.el8_8 that finally fixes this issue. Seems it just took a while until the update process made this version finally available for me also, it always kept giving me older versions that had the issues.

Comment 2 Tomas Popela 2023-08-28 14:04:47 UTC
Yes, thunderbird-102.14.0-1 was accidentally built against newer NSS and when delivers to customers that were running the currently released one, then Thunderbird misbehaved.

*** This bug has been marked as a duplicate of bug 2230036 ***


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