Bug 2238248 - ABRT can't submit crash report: processing failed
Summary: ABRT can't submit crash report: processing failed
Keywords:
Status: NEW
Alias: None
Product: Fedora
Classification: Fedora
Component: abrt
Version: 38
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
Assignee: abrt
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-09-10 21:35 UTC by Ben
Modified: 2023-11-21 19:50 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed:
Type: Bug
Embargoed:


Attachments (Terms of Use)
requested problem.txt file (19.55 KB, text/plain)
2023-09-12 01:01 UTC, Ben
no flags Details

Description Ben 2023-09-10 21:35:39 UTC
Description of problem:

ABRT reports an error when trying to submit a bug report to the Bugzilla server. I have entered a valid Bugzilla API key obtained from bugzilla.redhat.com.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1. Enter valid API key into ABRT
2. Attempt to submit crash report by clicking the blue "Report" button
3. Observe error message in pop-up window under "show log"

Actual results:
--- Running report_uReport ---
Server responded with an error: 'Element 'os' is invalid: Element 'name' is invalid: Only the following values are allowed: centos, fedora'
('report_uReport' exited with 1)

Expected results:
It should submit the crash report successfully.


Additional info:

Comment 1 Michal Srb 2023-09-11 06:31:05 UTC
Thanks for the bug report.

Could you please share the output of the reporter-ureport command? If you go to the directory where the problem is located (/var/spool/abrt/<problem-dir>/) and type:

$ reporter-ureport -vvv . > ~/problem.txt 2>&1

And then upload the problem.txt file from your home direcotory here please? Thanks!

Comment 2 Hector Martin 2023-09-11 14:57:25 UTC
Relevant: https://pagure.io/fedora-asahi/project/issue/20

> ABRT doesn't know `fedora-asahi-remix` os-release ID

Comment 3 Ben 2023-09-12 01:01:12 UTC
Created attachment 1988234 [details]
requested problem.txt file


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