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Bug 2244122 - Customer facing error when running the command "hammer --no-headers erratum list --errata-restrict-applicable 1 --organization-id 1"
Summary: Customer facing error when running the command "hammer --no-headers erratum ...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Errata Management
Version: 6.13.6
Hardware: All
OS: All
unspecified
high
Target Milestone: 6.15.0
Assignee: Ian Ballou
QA Contact: visawant
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-10-13 21:20 UTC by Waldirio M Pinheiro
Modified: 2024-04-23 17:15 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2024-04-23 17:15:13 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 36835 0 Normal Closed Timeout for "hammer --no-headers erratum list --errata-restrict-applicable 1 --organization-id 1" 2023-11-17 19:17:15 UTC
Red Hat Issue Tracker SAT-20778 0 None None None 2023-10-13 21:22:12 UTC
Red Hat Product Errata RHSA-2024:2010 0 None None None 2024-04-23 17:15:14 UTC

Description Waldirio M Pinheiro 2023-10-13 21:20:57 UTC 
Description of problem:
Error on Satellite via hammer when running the command below
---
hammer -d  --no-headers erratum list --errata-restrict-applicable 1 --organization-id 1
---

Version-Release number of selected component (if applicable):
6.13.z

How reproducible:
100% with the customer reproducer

Steps to Reproduce:
1. Install/Restore satellite
2. Execute the command
3.

Actual results:
There is an issue as presented below
---
[ERROR 2023-10-13T00:54:08 API] 502 Bad Gateway
[DEBUG 2023-10-13T00:54:08 API] "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\n<html><head>\n<title>502 Proxy Error</title>\n</head><body>\n<h1>Proxy Error</h1>\n<p>The proxy server received an invalid\r\nresponse from an upstream server.<br />\r\nThe proxy server could not handle the request <em><a href=\"/katello/api/errata\">GET&nbsp;/katello/api/errata</a></em>.<p>\nReason: <strong>Error reading from remote server</strong></p></p>\n</body></html>\n"
[DEBUG 2023-10-13T00:54:08 Exception] Using exception handler HammerCLIKatello::ExceptionHandler#handle_general_exception
[ERROR 2023-10-13T00:54:08 Exception] Error: 502 Bad Gateway
Error: 502 Bad Gateway
[ERROR 2023-10-13T00:54:08 Exception]

RestClient::BadGateway (502 Bad Gateway):
    /opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/abstract_response.rb:223:in `exception_with_response'
    /opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/abstract_response.rb:103:in `return!'
    /opt/theforeman/tfm/root/usr/share/gems/gems/apipie-bindings-0.4.0/lib/apipie_bindings/api.rb:353:in `block in rest_client_call_block'
---

and on httpd logs
---
[Fri Oct 13 00:54:08.298157 2023] [proxy_http:error] [pid 127044] (20014)Internal error: [client 10.8.29.218:51648] AH01102: error reading status line from remote server httpd-UDS:0
[Fri Oct 13 00:54:08.298467 2023] [proxy:error] [pid 127044] [client 10.8.29.218:51648] AH00898: Error reading from remote server returned by /katello/api/errata
---

Expected results:
The complete report

Additional info:
Comment 3 Ian Ballou 2023-10-16 12:40:56 UTC 
Created redmine issue https://projects.theforeman.org/issues/36835 from this bug
Comment 4 Brad Buckingham 2023-10-30 11:29:29 UTC 
Bulk setting Target Milestone = 6.15.0 where sat-6.15.0+ is set.
Comment 10 errata-xmlrpc 2024-04-23 17:15:13 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory (Important: Satellite 6.15.0 release), and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2024:2010
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