This is using Silverblue, version as follows: ``` ● fedora:fedora/38/x86_64/silverblue Version: 38.20231025.0 (2023-10-25T00:53:32Z) BaseCommit: d433b09204bb172f05ccf9b753bb499efb2fe20373235d6590522e0dfdc292fb GPGSignature: Valid signature by 6A51BBABBA3D5467B6171221809A8D7CEB10B464 LayeredPackages: distrobox fastfetch ffmpeg-free fortune-mod gnome-shell-extension-appindicator gnome-tweaks langpacks-en_GB libinput-utils lshw neovim openssl podman-compose python3-pip rclone sg3_utils zsh ``` It's on a Thinkpad Z16. Forum post here: https://discussion.fedoraproject.org/t/disappearing-fingerprints/94134 Reproducible: Always Steps to Reproduce: 1. Add one or more fingerprints to my user account. 2. Attempt to log in using a fingerprint. 3. Authentication fails. 4. Log in with password. Actual Results: After logging in with a password fingerprint authentication has been disabled on my account, and all stored fingerprints deleted. Expected Results: Fingerprint login should be successful, and the stored fingerprints should still be present.
1. Please provide fprintd logs 2. Is this a dual boot machine? 3. Is there any relation to you rebooting into windows or something like that?
Created attachment 1995807 [details] fprintd logs from the affected system.
I've attached the fprintd logs. This machine was supplied from the manufacturer without any OS and has only ever run Fedora Silverblue.
Have you checked that there is no firmware update available? Other than that, this keeps happening: Oct 23 13:05:16 ulthar fprintd[246430]: Deleted stored finger 7 for user gvurrdon as it is unknown to device. Which implies the device does not know the print. It is a goodix device, I have this hunch that we could get that into a bad state where it kept storing prints with the wrong ID. A full reset solved that. Try running this script: """ #!/usr/bin/python3 import gi gi.require_version('FPrint', '2.0') from gi.repository import FPrint, GLib ctx = GLib.main_context_default() c = FPrint.Context() c.enumerate() devices = c.get_devices() d = devices[0] del devices d.open_sync() d.clear_storage_sync() d.close_sync() """
The output of that script was: ``` libusb: error [udev_hotplug_event] ignoring udev action change libusb: error [udev_hotplug_event] ignoring udev action change libusb: error [udev_hotplug_event] ignoring udev action change libusb: error [udev_hotplug_event] ignoring udev action change libusb: warning [libusb_exit] device 3.4 still referenced libusb: warning [libusb_exit] device 3.3 still referenced libusb: warning [libusb_exit] device 3.1 still referenced ``` After running it I was able to add a fingerprint, lock the screen, and unlock again with that fingerprint. There doesn't seem to be a newer firmware available than the one I installed a few days ago.
Fedora Linux 38 entered end-of-life (EOL) status on 2024-05-21. Fedora Linux 38 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora Linux please feel free to reopen this bug against that version. Note that the version field may be hidden. Click the "Show advanced fields" button if you do not see the version field. If you are unable to reopen this bug, please file a new report against an active release. Thank you for reporting this bug and we are sorry it could not be fixed.