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Description of problem: KMail crashes on startup. Version-Release number of selected component (if applicable): EL 8.9, fully updated. How reproducible: Always. Steps to Reproduce: 1. Log in to a graphical session. 2. Run KMail from application menu. or 1. Log in to a graphical session. 2. Open terminal. 3. Run "kmail". Actual results: When running from a GUI: Nothing happens. When running from a terminal: ``` $ kmail kmail: symbol lookup error: /lib64/libKF5TemplateParser.so.5: undefined symbol: _ZNK19KIdentityManagement9Signature7rawTextEPb $ echo $? 127 $ ``` Expected results: Working application. Additional info: ``` # grep -H 'REDHAT_SUPPORT_PRODUCT_VERSION' /etc/os-release /etc/os-release:REDHAT_SUPPORT_PRODUCT_VERSION="8.9" # dnf update Last metadata expiration check: 0:13:52 ago on Sat 02 Dec 2023 12:18:15 AM CET. Dependencies resolved. Nothing to do. Complete! # ldd -r /lib64/libKF5TemplateParser.so.5 | grep -Ev '^[[:blank:]]' undefined symbol: _ZNK19KIdentityManagement9Signature7rawTextEPb (/lib64/libKF5TemplateParser.so.5) # ldd -r /lib64/libKF5TemplateParser.so.5 linux-vdso.so.1 (0x00007ffeaa1dd000) libKF5MessageCore.so.5 => /lib64/libKF5MessageCore.so.5 (0x00007f1b8cdc0000) libKF5MimeTreeParser.so.5 => /lib64/libKF5MimeTreeParser.so.5 (0x00007f1b8cb64000) libKF5Mime.so.5 => /lib64/libKF5Mime.so.5 (0x00007f1b8c903000) libKF5IdentityManagement.so.5 => /lib64/libKF5IdentityManagement.so.5 (0x00007f1b8c6d4000) libKF5Libkdepim.so.5 => /lib64/libKF5Libkdepim.so.5 (0x00007f1b8c49f000) libKF5PimTextEdit.so.5 => /lib64/libKF5PimTextEdit.so.5 (0x00007f1b8c16a000) libKF5SyntaxHighlighting.so.5 => /lib64/libKF5SyntaxHighlighting.so.5 (0x00007f1b8bda4000) libKF5XmlGui.so.5 => /lib64/libKF5XmlGui.so.5 (0x00007f1b8baaa000) libKF5Completion.so.5 => /lib64/libKF5Completion.so.5 (0x00007f1b8b86f000) libKF5SonnetUi.so.5 => /lib64/libKF5SonnetUi.so.5 (0x00007f1b8b63a000) libKF5ConfigWidgets.so.5 => /lib64/libKF5ConfigWidgets.so.5 (0x00007f1b8b3c9000) libKF5I18n.so.5 => /lib64/libKF5I18n.so.5 (0x00007f1b8b17a000) libKF5Codecs.so.5 => /lib64/libKF5Codecs.so.5 (0x00007f1b8af3d000) libKF5WidgetsAddons.so.5 => /lib64/libKF5WidgetsAddons.so.5 (0x00007f1b8abcb000) libKF5ConfigGui.so.5 => /lib64/libKF5ConfigGui.so.5 (0x00007f1b8a9a5000) libQt5Xml.so.5 => /lib64/libQt5Xml.so.5 (0x00007f1b8a761000) libKF5ConfigCore.so.5 => /lib64/libKF5ConfigCore.so.5 (0x00007f1b8a4f0000) libKF5Auth.so.5 => /lib64/libKF5Auth.so.5 (0x00007f1b8a2ea000) libKF5AuthCore.so.5 => /lib64/libKF5AuthCore.so.5 (0x00007f1b8a0c9000) libKF5CoreAddons.so.5 => /lib64/libKF5CoreAddons.so.5 (0x00007f1b89df6000) libQt5DBus.so.5 => /lib64/libQt5DBus.so.5 (0x00007f1b89b5a000) libQt5WebEngineWidgets.so.5 => /lib64/libQt5WebEngineWidgets.so.5 (0x00007f1b8d425000) libQt5WebEngineCore.so.5 => /lib64/libQt5WebEngineCore.so.5 (0x00007f1b81946000) libQt5WebChannel.so.5 => /lib64/libQt5WebChannel.so.5 (0x00007f1b8171f000) libQt5Positioning.so.5 => /lib64/libQt5Positioning.so.5 (0x00007f1b81482000) libQt5Quick.so.5 => /lib64/libQt5Quick.so.5 (0x00007f1b80cee000) libQt5QmlModels.so.5 => /lib64/libQt5QmlModels.so.5 (0x00007f1b80a64000) libQt5Qml.so.5 => /lib64/libQt5Qml.so.5 (0x00007f1b803af000) libQt5PrintSupport.so.5 => /lib64/libQt5PrintSupport.so.5 (0x00007f1b80136000) libQt5Widgets.so.5 => /lib64/libQt5Widgets.so.5 (0x00007f1b7f860000) libQt5Gui.so.5 => /lib64/libQt5Gui.so.5 (0x00007f1b7f067000) libQt5Network.so.5 => /lib64/libQt5Network.so.5 (0x00007f1b7ec9b000) libQt5Core.so.5 => /lib64/libQt5Core.so.5 (0x00007f1b7e508000) libstdc++.so.6 => /lib64/libstdc++.so.6 (0x00007f1b7e173000) libm.so.6 => /lib64/libm.so.6 (0x00007f1b7ddf1000) libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f1b7dbd9000) libc.so.6 => /lib64/libc.so.6 (0x00007f1b7d814000) libKF5PimCommon.so.5 => /lib64/libKF5PimCommon.so.5 (0x00007f1b7d559000) libqgpgme.so.7 => /lib64/libqgpgme.so.7 (0x00007f1b7d234000) libgpgmepp.so.6 => /lib64/libgpgmepp.so.6 (0x00007f1b7cfcc000) libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f1b7cdac000) libgpgme.so.11 => /lib64/libgpgme.so.11 (0x00007f1b7cb5c000) libKF5KIOCore.so.5 => /lib64/libKF5KIOCore.so.5 (0x00007f1b7c969000) libQt5Concurrent.so.5 => /lib64/libQt5Concurrent.so.5 (0x00007f1b7c762000) libKF5Service.so.5 => /lib64/libKF5Service.so.5 (0x00007f1b7c4ae000) libKF5Archive.so.5 => /lib64/libKF5Archive.so.5 (0x00007f1b7c270000) libKF5SonnetCore.so.5 => /lib64/libKF5SonnetCore.so.5 (0x00007f1b7bff4000) libKF5KIOWidgets.so.5 => /lib64/libKF5KIOWidgets.so.5 (0x00007f1b8d2a4000) libQt5TextToSpeech.so.5 => /lib64/libQt5TextToSpeech.so.5 (0x00007f1b7bde5000) libKF5KIOGui.so.5 => /lib64/libKF5KIOGui.so.5 (0x00007f1b7bd92000) libKF5JobWidgets.so.5 => /lib64/libKF5JobWidgets.so.5 (0x00007f1b7bb5b000) libKF5Solid.so.5 => /lib64/libKF5Solid.so.5 (0x00007f1b7b856000) libKF5WindowSystem.so.5 => /lib64/libKF5WindowSystem.so.5 (0x00007f1b7b602000) libX11.so.6 => /lib64/libX11.so.6 (0x00007f1b7b2be000) libKF5GlobalAccel.so.5 => /lib64/libKF5GlobalAccel.so.5 (0x00007f1b7b09b000) libKF5IconThemes.so.5 => /lib64/libKF5IconThemes.so.5 (0x00007f1b7ae55000) libKF5GuiAddons.so.5 => /lib64/libKF5GuiAddons.so.5 (0x00007f1b7ac20000) libKF5ItemViews.so.5 => /lib64/libKF5ItemViews.so.5 (0x00007f1b7a9e5000) /lib64/ld-linux-x86-64.so.2 (0x00007f1b8d264000) libdl.so.2 => /lib64/libdl.so.2 (0x00007f1b7a7e1000) libdbus-1.so.3 => /lib64/libdbus-1.so.3 (0x00007f1b7a58d000) libQt5QuickWidgets.so.5 => /lib64/libQt5QuickWidgets.so.5 (0x00007f1b7a378000) libGL.so.1 => /lib64/libGL.so.1 (0x00007f1b7a0f2000) librt.so.1 => /lib64/librt.so.1 (0x00007f1b79eea000) libsmime3.so => /lib64/libsmime3.so (0x00007f1b79cc0000) libnss3.so => /lib64/libnss3.so (0x00007f1b79984000) libnssutil3.so => /lib64/libnssutil3.so (0x00007f1b79752000) libplds4.so => /lib64/libplds4.so (0x00007f1b7954e000) libplc4.so => /lib64/libplc4.so (0x00007f1b79349000) libnspr4.so => /lib64/libnspr4.so (0x00007f1b79108000) libevent-2.1.so.6 => /lib64/libevent-2.1.so.6 (0x00007f1b78eaf000) libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f1b78c97000) libjpeg.so.62 => /lib64/libjpeg.so.62 (0x00007f1b78a2e000) libXcomposite.so.1 => /lib64/libXcomposite.so.1 (0x00007f1b7882b000) libXdamage.so.1 => /lib64/libXdamage.so.1 (0x00007f1b78628000) libXext.so.6 => /lib64/libXext.so.6 (0x00007f1b78415000) libXfixes.so.3 => /lib64/libXfixes.so.3 (0x00007f1b7820f000) libXrender.so.1 => /lib64/libXrender.so.1 (0x00007f1b78004000) libXrandr.so.2 => /lib64/libXrandr.so.2 (0x00007f1b77df9000) libXtst.so.6 => /lib64/libXtst.so.6 (0x00007f1b77bf2000) libpng16.so.16 => /lib64/libpng16.so.16 (0x00007f1b779bd000) libz.so.1 => /lib64/libz.so.1 (0x00007f1b777a5000) libwebpmux.so.3 => /lib64/libwebpmux.so.3 (0x00007f1b7759b000) libwebpdemux.so.2 => /lib64/libwebpdemux.so.2 (0x00007f1b77396000) libwebp.so.7 => /lib64/libwebp.so.7 (0x00007f1b77128000) libfreetype.so.6 => /lib64/libfreetype.so.6 (0x00007f1b76e6c000) libexpat.so.1 => /lib64/libexpat.so.1 (0x00007f1b76c30000) libfontconfig.so.1 => /lib64/libfontconfig.so.1 (0x00007f1b769eb000) libre2.so.0 => /lib64/libre2.so.0 (0x00007f1b76778000) libX11-xcb.so.1 => /lib64/libX11-xcb.so.1 (0x00007f1b76576000) libxcb.so.1 => /lib64/libxcb.so.1 (0x00007f1b7634d000) libxkbcommon.so.0 => /lib64/libxkbcommon.so.0 (0x00007f1b7610d000) libpci.so.3 => /lib64/libpci.so.3 (0x00007f1b75eff000) libasound.so.2 => /lib64/libasound.so.2 (0x00007f1b75bf0000) libsnappy.so.1 => /lib64/libsnappy.so.1 (0x00007f1b759e5000) liblcms2.so.2 => /lib64/liblcms2.so.2 (0x00007f1b75788000) libharfbuzz.so.0 => /lib64/libharfbuzz.so.0 (0x00007f1b754e2000) libgssapi_krb5.so.2 => /lib64/libgssapi_krb5.so.2 (0x00007f1b7528d000) libssl.so.1.1 => /lib64/libssl.so.1.1 (0x00007f1b74ff9000) libcrypto.so.1.1 => /lib64/libcrypto.so.1.1 (0x00007f1b74b0f000) libsystemd.so.0 => /lib64/libsystemd.so.0 (0x00007f1b747c3000) libicui18n.so.60 => /lib64/libicui18n.so.60 (0x00007f1b74302000) libicuuc.so.60 => /lib64/libicuuc.so.60 (0x00007f1b73f40000) libicudata.so.60 => /lib64/libicudata.so.60 (0x00007f1b72396000) libpcre2-16.so.0 => /lib64/libpcre2-16.so.0 (0x00007f1b7211b000) libgthread-2.0.so.0 => /lib64/libgthread-2.0.so.0 (0x00007f1b71f19000) libglib-2.0.so.0 => /lib64/libglib-2.0.so.0 (0x00007f1b71bff000) libKF5NewStuff.so.5 => /lib64/libKF5NewStuff.so.5 (0x00007f1b71993000) libKF5PurposeWidgets.so.5 => /lib64/libKF5PurposeWidgets.so.5 (0x00007f1b7178b000) libKF5NewStuffCore.so.5 => /lib64/libKF5NewStuffCore.so.5 (0x00007f1b714e2000) libKF5Attica.so.5 => /lib64/libKF5Attica.so.5 (0x00007f1b71224000) libKF5Purpose.so.5 => /lib64/libKF5Purpose.so.5 (0x00007f1b71005000) libassuan.so.0 => /lib64/libassuan.so.0 (0x00007f1b70df1000) libgpg-error.so.0 => /lib64/libgpg-error.so.0 (0x00007f1b70bd0000) libKF5Crash.so.5 => /lib64/libKF5Crash.so.5 (0x00007f1b709c6000) libKF5DBusAddons.so.5 => /lib64/libKF5DBusAddons.so.5 (0x00007f1b7079d000) libacl.so.1 => /lib64/libacl.so.1 (0x00007f1b70594000) libattr.so.1 => /lib64/libattr.so.1 (0x00007f1b7038e000) libmount.so.1 => /lib64/libmount.so.1 (0x00007f1b70134000) libbz2.so.1 => /lib64/libbz2.so.1 (0x00007f1b6ff23000) liblzma.so.5 => /lib64/liblzma.so.5 (0x00007f1b6fcfa000) libQt5X11Extras.so.5 => /lib64/libQt5X11Extras.so.5 (0x00007f1b6faf5000) libudev.so.1 => /lib64/libudev.so.1 (0x00007f1b6f859000) libimobiledevice.so.6 => /lib64/libimobiledevice.so.6 (0x00007f1b6f633000) libplist.so.3 => /lib64/libplist.so.3 (0x00007f1b6f424000) libxcb-keysyms.so.1 => /lib64/libxcb-keysyms.so.1 (0x00007f1b6f21f000) libQt5Svg.so.5 => /lib64/libQt5Svg.so.5 (0x00007f1b6efc3000) libQt5WaylandClient.so.5 => /lib64/libQt5WaylandClient.so.5 (0x00007f1b6ec58000) libwayland-client.so.0 => /lib64/libwayland-client.so.0 (0x00007f1b6ea47000) libGLX.so.0 => /lib64/libGLX.so.0 (0x00007f1b6e815000) libGLdispatch.so.0 => /lib64/libGLdispatch.so.0 (0x00007f1b6e55d000) libXi.so.6 => /lib64/libXi.so.6 (0x00007f1b6e34c000) libuuid.so.1 => /lib64/libuuid.so.1 (0x00007f1b6e144000) libXau.so.6 => /lib64/libXau.so.6 (0x00007f1b6df40000) libgraphite2.so.3 => /lib64/libgraphite2.so.3 (0x00007f1b6dd12000) libkrb5.so.3 => /lib64/libkrb5.so.3 (0x00007f1b6da27000) libk5crypto.so.3 => /lib64/libk5crypto.so.3 (0x00007f1b6d810000) libcom_err.so.2 => /lib64/libcom_err.so.2 (0x00007f1b6d60c000) libkrb5support.so.0 => /lib64/libkrb5support.so.0 (0x00007f1b6d3fb000) libkeyutils.so.1 => /lib64/libkeyutils.so.1 (0x00007f1b6d1f7000) liblz4.so.1 => /lib64/liblz4.so.1 (0x00007f1b6cfd8000) libcap.so.2 => /lib64/libcap.so.2 (0x00007f1b6cdd0000) libgcrypt.so.20 => /lib64/libgcrypt.so.20 (0x00007f1b6cab2000) libgnutls.so.30 => /lib64/libgnutls.so.30 (0x00007f1b6c6c1000) libpcre.so.1 => /lib64/libpcre.so.1 (0x00007f1b6c450000) libKF5TextWidgets.so.5 => /lib64/libKF5TextWidgets.so.5 (0x00007f1b6c206000) libKF5Package.so.5 => /lib64/libKF5Package.so.5 (0x00007f1b6bfda000) libblkid.so.1 => /lib64/libblkid.so.1 (0x00007f1b6bd87000) libselinux.so.1 => /lib64/libselinux.so.1 (0x00007f1b6bb5c000) libtasn1.so.6 => /lib64/libtasn1.so.6 (0x00007f1b6b947000) libusbmuxd.so.4 => /lib64/libusbmuxd.so.4 (0x00007f1b6b73e000) libwayland-cursor.so.0 => /lib64/libwayland-cursor.so.0 (0x00007f1b6b536000) libffi.so.6 => /lib64/libffi.so.6 (0x00007f1b6b32d000) libp11-kit.so.0 => /lib64/libp11-kit.so.0 (0x00007f1b6b001000) libidn2.so.0 => /lib64/libidn2.so.0 (0x00007f1b6ade3000) libunistring.so.2 => /lib64/libunistring.so.2 (0x00007f1b6aa62000) libnettle.so.6 => /lib64/libnettle.so.6 (0x00007f1b6a828000) libhogweed.so.4 => /lib64/libhogweed.so.4 (0x00007f1b6a5f8000) libgmp.so.10 => /lib64/libgmp.so.10 (0x00007f1b6a55e000) libpcre2-8.so.0 => /lib64/libpcre2-8.so.0 (0x00007f1b6a2d8000) undefined symbol: _ZNK19KIdentityManagement9Signature7rawTextEPb (/lib64/libKF5TemplateParser.so.5) # readlink -f /lib64/libKF5TemplateParser.so.5 /usr/lib64/libKF5TemplateParser.so.5.18.3 # dnf -q provides "$( readlink -f /lib64/libKF5TemplateParser.so.5 )" kf5-messagelib-21.08.3-1.el8.x86_64 : KDE Message libraries Repo : @System Matched from: Filename : /usr/lib64/libKF5TemplateParser.so.5.18.3 kf5-messagelib-21.08.3-1.el8.x86_64 : KDE Message libraries Repo : epel Matched from: Filename : /usr/lib64/libKF5TemplateParser.so.5.18.3 # dnf -q --showduplicates list kf5-messagelib Installed Packages kf5-messagelib.x86_64 21.08.3-1.el8 @epel Available Packages kf5-messagelib.x86_64 21.08.3-1.el8 epel # dnf -q --showduplicates list kmail Installed Packages kmail.x86_64 21.08.3-1.el8 @epel Available Packages kmail.x86_64 21.08.3-1.el8 epel # dnf -q repoquery --whatdepends kmail kdepim-addons-0:21.08.3-1.el8.x86_64 kmail-libs-0:21.08.3-1.el8.x86_64 kontact-0:21.08.3-1.el8.x86_64 # dnf remove kmail Dependencies resolved. ============================================================================================================================== Package Architecture Version Repository Size ============================================================================================================================== Removing: kmail x86_64 21.08.3-1.el8 @epel 17 M Removing unused dependencies: grantlee-editor x86_64 21.08.3-1.el8 @epel 1.1 M grantlee-editor-libs x86_64 21.08.3-1.el8 @epel 142 k kf5-kross-core x86_64 5.96.0-1.el8 @epel 1.0 M kmail-account-wizard x86_64 21.08.3-1.el8 @epel 2.7 M kmail-libs x86_64 21.08.3-1.el8 @epel 4.0 M kuserfeedback x86_64 1.2.0-2.el8 @epel 1.3 M pim-data-exporter x86_64 21.08.3-1.el8 @epel 1.1 M pim-data-exporter-libs x86_64 21.08.3-1.el8 @epel 636 k pim-sieve-editor x86_64 21.08.3-1.el8 @epel 1.4 M qt5-qtscript x86_64 5.15.3-1.el8 @appstream 3.4 M Transaction Summary ============================================================================================================================== Remove 11 Packages Freed space: 33 M Is this ok [y/N]: n Operation aborted. # rpm -qi kmail Name : kmail Version : 21.08.3 Release : 1.el8 Architecture: x86_64 Install Date: Fri 01 Dec 2023 02:31:03 AM CET Group : Unspecified Size : 17350901 License : GPLv2 and GFDL Signature : RSA/SHA256, Sun 21 Nov 2021 05:46:52 AM CET, Key ID 21ea45ab2f86d6a1 Source RPM : kmail-21.08.3-1.el8.src.rpm Build Date : Sat 20 Nov 2021 09:39:14 PM CET Build Host : buildvm-x86-04.iad2.fedoraproject.org Relocations : (not relocatable) Packager : Fedora Project Vendor : Fedora Project URL : https://www.kde.org/applications/internet/kmail Bug URL : https://bugz.fedoraproject.org/kmail Summary : Mail client Description : Mail client. # rpm -qi kmail-libs Name : kmail-libs Version : 21.08.3 Release : 1.el8 Architecture: x86_64 Install Date: Fri 01 Dec 2023 02:30:48 AM CET Group : Unspecified Size : 4218800 License : GPLv2 and GFDL Signature : RSA/SHA256, Sun 21 Nov 2021 05:46:52 AM CET, Key ID 21ea45ab2f86d6a1 Source RPM : kmail-21.08.3-1.el8.src.rpm Build Date : Sat 20 Nov 2021 09:39:14 PM CET Build Host : buildvm-x86-04.iad2.fedoraproject.org Relocations : (not relocatable) Packager : Fedora Project Vendor : Fedora Project URL : https://www.kde.org/applications/internet/kmail Bug URL : https://bugz.fedoraproject.org/kmail Summary : Runtime libraries for kmail Description : Runtime libraries for kmail. # rpm -qi kf5-messagelib Name : kf5-messagelib Version : 21.08.3 Release : 1.el8 Architecture: x86_64 Install Date: Fri 01 Dec 2023 02:30:01 AM CET Group : Unspecified Size : 17237360 License : GPLv2 Signature : RSA/SHA256, Sun 21 Nov 2021 05:20:25 AM CET, Key ID 21ea45ab2f86d6a1 Source RPM : kf5-messagelib-21.08.3-1.el8.src.rpm Build Date : Thu 18 Nov 2021 06:53:14 PM CET Build Host : buildvm-x86-18.iad2.fedoraproject.org Relocations : (not relocatable) Packager : Fedora Project Vendor : Fedora Project URL : https://invent.kde.org/pim/messagelib/ Bug URL : https://bugz.fedoraproject.org/kf5-messagelib Summary : KDE Message libraries Description : KDE Message libraries. # ```
This package has changed maintainer in Fedora. Reassigning to the new maintainer of this component.