Bug 2254552 - [abrt] thunderbird: nsProfileLock::FatalSignalHandler(): thunderbird killed by SIGSEGV
Summary: [abrt] thunderbird: nsProfileLock::FatalSignalHandler(): thunderbird killed b...
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: thunderbird
Version: 39
Hardware: x86_64
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Gecko Maintainer
QA Contact: Fedora Extras Quality Assurance
URL: https://retrace.fedoraproject.org/faf...
Whiteboard: abrt_hash:b91f6b8383a1d75ba09274380d8...
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-12-14 13:38 UTC by dani
Modified: 2024-11-27 22:18 UTC (History)
8 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2024-11-27 22:18:19 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
File: proc_pid_status (1.50 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: maps (3.96 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: limits (1.29 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: environ (1.88 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: open_fds (27.44 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: mountinfo (3.04 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: os_info (698 bytes, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: cpuinfo (3.18 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: core_backtrace (404.29 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details
File: backtrace (104.49 KB, text/plain)
2023-12-14 13:38 UTC, dani
no flags Details

Description dani 2023-12-14 13:38:28 UTC
Version-Release number of selected component:
thunderbird-115.5.1-1.fc39

Additional info:
reporter:       libreport-2.17.11
type:           CCpp
reason:         thunderbird killed by SIGSEGV
journald_cursor: s=697986d973e24fd59e8187fad295bddc;i=13ec49;b=8f27813e2cbe42cf8611c2ea05a611d6;m=136b18541b;t=60c78315c3d0a;x=a543d52eaf0c5aee
executable:     /usr/lib64/thunderbird/thunderbird
cmdline:        /usr/lib64/thunderbird/thunderbird
cgroup:         0::/user.slice/user-1000.slice/session-2.scope
rootdir:        /
uid:            1000
kernel:         6.6.4-200.fc39.x86_64
package:        thunderbird-115.5.1-1.fc39
runlevel:       N 5
dso_list:       /usr/lib64/thunderbird/thunderbird thunderbird-115.5.1-1.fc39.x86_64 (Fedora Project) 1701751212
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler

Truncated backtrace:
Thread no. 0 (1 frames)
 #3 nsProfileLock::FatalSignalHandler at /usr/src/debug/thunderbird-115.5.1-1.fc39.x86_64/toolkit/profile/nsProfileLock.cpp:174

Comment 1 dani 2023-12-14 13:38:32 UTC
Created attachment 2004285 [details]
File: proc_pid_status

Comment 2 dani 2023-12-14 13:38:34 UTC
Created attachment 2004286 [details]
File: maps

Comment 3 dani 2023-12-14 13:38:35 UTC
Created attachment 2004287 [details]
File: limits

Comment 4 dani 2023-12-14 13:38:37 UTC
Created attachment 2004288 [details]
File: environ

Comment 5 dani 2023-12-14 13:38:39 UTC
Created attachment 2004289 [details]
File: open_fds

Comment 6 dani 2023-12-14 13:38:41 UTC
Created attachment 2004290 [details]
File: mountinfo

Comment 7 dani 2023-12-14 13:38:43 UTC
Created attachment 2004291 [details]
File: os_info

Comment 8 dani 2023-12-14 13:38:44 UTC
Created attachment 2004292 [details]
File: cpuinfo

Comment 9 dani 2023-12-14 13:38:47 UTC
Created attachment 2004293 [details]
File: core_backtrace

Comment 10 dani 2023-12-14 13:38:49 UTC
Created attachment 2004294 [details]
File: backtrace

Comment 11 Jan Vlug 2023-12-30 16:39:28 UTC
Happened probably when running a dnf update.


reporter:       libreport-2.17.11
kernel:         6.6.7-200.fc39.x86_64
package:        thunderbird-115.6.0-1.fc39
cmdline:        /usr/lib64/thunderbird/thunderbird --name thunderbird-wayland
executable:     /usr/lib64/thunderbird/thunderbird
reason:         thunderbird killed by SIGSEGV
rootdir:        /
journald_cursor: s=c36307bf391f423596a289a677ad20d0;i=8d1cf4;b=b119a3e9e7a049b6abe170deb65a366d;m=368b0c32b7;t=60db966828caa;x=c4deb60b027874b9
type:           CCpp
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
uid:            1000
comment:        Happened probably when running a dnf update.
runlevel:       N 5

Comment 12 Jan Vlug 2024-01-18 12:28:09 UTC
Probably this happened when doing a dnf update on Fedora 39 running on GNOME Wayland.


reporter:       libreport-2.17.11
kernel:         6.6.8-200.fc39.x86_64
package:        thunderbird-115.6.1-1.fc39
cmdline:        /usr/lib64/thunderbird/thunderbird --name thunderbird-wayland
executable:     /usr/lib64/thunderbird/thunderbird
reason:         thunderbird killed by SIGSEGV
rootdir:        /
journald_cursor: s=2e6c036177f94a0798d896a8a997b905;i=8e437c;b=082886d744bf47beb6563e696ae1e012;m=997beaea40;t=60f36a7d7b7a3;x=eddf52d4425831fe
type:           CCpp
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
uid:            1000
comment:        Probably this happened when doing a dnf update on Fedora 39 running on GNOME Wayland.
runlevel:       N 5

Comment 13 Jan Vlug 2024-01-24 11:21:29 UTC
Crash when running dnf update on Fedora 39, GNOME Wayland.
I see since a while crashes in Firefox and Thunderbird when running dnf update.


reporter:       libreport-2.17.11
kernel:         6.6.11-200.fc39.x86_64
package:        thunderbird-115.6.1-1.fc39
cmdline:        /usr/lib64/thunderbird/thunderbird --name thunderbird-wayland
executable:     /usr/lib64/thunderbird/thunderbird
reason:         thunderbird killed by SIGSEGV
rootdir:        /
journald_cursor: s=fb0845d8ac314fa5bd6b2464ac8a0933;i=49190cd;b=b9dd80a9b67b4242a84a3bc7d3859a26;m=2c5d891636;t=60faf0e9e5075;x=318739357f92e830
dso_list:       /usr/lib64/thunderbird/thunderbird thunderbird-115.6.1-1.fc39.x86_64 (Fedora Project) 1705156204
type:           CCpp
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
uid:            1000
runlevel:       N 5

Comment 14 igiwatson 2024-01-24 17:38:56 UTC
Probably a one off issue. 
laptop came out of hibernation. Started thunderbird.
Realised the ethernet was down, as the broadcom ethernet driver does not work out of hibernation.
Exited thunderbird.
As root, did
> rmmod r8169 ; modprobe r8169
to reload broadcom ethernet driver (my work around).
After few second, network connected, so  restarted thunderbird.
Got pop up form thuderbird already running.
Then crashed form poped up.


reporter:       libreport-2.17.11
cmdline:        /usr/lib64/thunderbird/thunderbird
package:        thunderbird-115.6.1-1.fc39
kernel:         6.6.12-200.fc39.x86_64
crash_function: nsProfileLock::FatalSignalHandler
type:           CCpp
dso_list:       /usr/lib64/thunderbird/thunderbird thunderbird-115.6.1-1.fc39.x86_64 (Fedora Project) 1705081310
backtrace_rating: 4
rootdir:        /
executable:     /usr/lib64/thunderbird/thunderbird
journald_cursor: s=56f8c632196847e39a95415a713f0908;i=241cff;b=84db3cac52364cfcb11fc959a1617678;m=11f5fd381c;t=60fb3ffa8f20a;x=5093f855b3916b86
uid:            1004
cgroup:         0::/user.slice/user-1004.slice/user/app.slice/app-mozilla\x2dthunderbird-4dfe1ce13fd540bcbc7258ee5ae40eae.scope
runlevel:       N 5
reason:         thunderbird killed by SIGSEGV

Comment 15 Jan Vlug 2024-01-26 12:44:03 UTC
Firefox and Thunderbird crash lately when running a dnf update.


reporter:       libreport-2.17.11
kernel:         6.6.11-200.fc39.x86_64
package:        thunderbird-115.6.1-1.fc39
cmdline:        /usr/lib64/thunderbird/thunderbird --name thunderbird-wayland
executable:     /usr/lib64/thunderbird/thunderbird
reason:         thunderbird killed by SIGSEGV
rootdir:        /
journald_cursor: s=fb0845d8ac314fa5bd6b2464ac8a0933;i=63f7cc1;b=b9dd80a9b67b4242a84a3bc7d3859a26;m=355837b25e;t=60fd8710ba1f0;x=320e464d09162693
type:           CCpp
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
uid:            1000
comment:        Firefox and Thunderbird crash lately when running a dnf update.
runlevel:       N 5

Comment 16 Albert Larsan 2024-01-30 08:47:55 UTC
This happened while the laptop was in sleep mode. I also got a "System Failure" for xorg-x11-drv-intel, but I cannot report it because I have Nvidia drivers loaded.


reporter:       libreport-2.17.11
type:           CCpp
reason:         thunderbird killed by SIGSEGV
journald_cursor: s=e2d4f2f4725c4d518da10db33ea55a49;i=3dee62d;b=a0482065acbd495ea838569046f4f936;m=d975d7ec7;t=61025a7bf89b7;x=288464e493f2b1a8
executable:     /usr/lib64/thunderbird/thunderbird
cmdline:        /usr/lib64/thunderbird/thunderbird
cgroup:         0::/user.slice/user-1000.slice/user/app.slice/app-gnome-mozilla\x2dthunderbird-8618.scope
rootdir:        /
uid:            1000
kernel:         6.6.13-200.fc39.x86_64
package:        thunderbird-115.6.1-1.fc39
runlevel:       N 5
dso_list:       /usr/lib64/thunderbird/thunderbird thunderbird-115.6.1-1.fc39.x86_64 (Fedora Project) 1705064003
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
comment:        This happened while the laptop was in sleep mode. I also got a "System Failure" for xorg-x11-drv-intel, but I cannot report it because I have Nvidia drivers loaded.

Comment 17 Jan Vlug 2024-02-05 08:35:03 UTC
Might be related to doing a dnf update while Thunderbird was running.


reporter:       libreport-2.17.11
kernel:         6.6.13-200.fc39.x86_64
package:        thunderbird-115.7.0-1.fc39
cmdline:        /usr/lib64/thunderbird/thunderbird --name thunderbird-wayland
executable:     /usr/lib64/thunderbird/thunderbird
reason:         thunderbird killed by SIGSEGV
rootdir:        /
journald_cursor: s=45bad3a70d634130a293d86417f4939a;i=e5e4054;b=788fede7c1bf426e9785c6290a56fd71;m=116bfe335e;t=6109e366983b7;x=a6746d315c8bd624
type:           CCpp
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
uid:            1000
comment:        Might be related to doing a dnf update while Thunderbird was running.
runlevel:       N 5

Comment 18 Jan Vlug 2024-02-23 15:25:05 UTC
Crash when running a dnf update


reporter:       libreport-2.17.11
kernel:         6.7.5-200.fc39.x86_64
package:        thunderbird-115.7.0-1.fc39
cmdline:        /usr/lib64/thunderbird/thunderbird --name thunderbird-wayland
executable:     /usr/lib64/thunderbird/thunderbird
reason:         thunderbird killed by SIGSEGV
rootdir:        /
journald_cursor: s=534fdf6c8a514820a5a7c96e1bf5cb48;i=17d4e47b;b=48f1100aec7f4ef3baf17ae1f536ecae;m=81ac605f4;t=6120cdb742a05;x=30b01ad9e4fd7b4c
type:           CCpp
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
uid:            1000
comment:        Crash when running a dnf update
runlevel:       N 5

Comment 19 Linus Hamster 2024-03-14 23:09:12 UTC
No idea. Windows was open on second monitor. Only 2 Tabs open, in mail view. TB-Sync is actibe with exchange accounts. Window was not focused.


reporter:       libreport-2.17.11
type:           CCpp
reason:         thunderbird killed by SIGSEGV
journald_cursor: s=7e6a54b3764a4302bc73b61eb9db5d52;i=e0166b8;b=f07c5818e6da4069a7c0e9855155dd30;m=c4e84fa47;t=613a6c5fe862f;x=2e575eab863e920f
executable:     /usr/lib64/thunderbird/thunderbird
cmdline:        /usr/lib64/thunderbird/thunderbird
cgroup:         0::/user.slice/user-1000.slice/user/app.slice/app-gnome-mozilla\x2dthunderbird-93594.scope
rootdir:        /
uid:            1000
kernel:         6.7.9-200.fc39.x86_64
package:        thunderbird-115.8.1-1.fc39
runlevel:       N 5
dso_list:       /usr/lib64/thunderbird/thunderbird thunderbird-115.8.1-1.fc39.x86_64 (Fedora Project) 1710329093
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
comment:        No idea. Windows was open on second monitor. Only 2 Tabs open, in mail view. TB-Sync is actibe with exchange accounts. Window was not focused.

Comment 20 Sam Tygier 2024-03-31 08:56:21 UTC
Not sure what caused it. Firefox and Thunderbird both crashed at the same time.


reporter:       libreport-2.17.11
runlevel:       N 5
cmdline:        /usr/lib64/thunderbird/thunderbird
journald_cursor: s=6e87aac4a2eb4016b42e0e0f612f7298;i=1bf2f1;b=04031c04ee5d40089ecd9ab0a1d623a9;m=12d6d082fd;t=614f0a9b68f36;x=7004c4acb781aaa5
crash_function: nsProfileLock::FatalSignalHandler
package:        thunderbird-115.9.0-1.fc39
rootdir:        /
type:           CCpp
comment:        Not sure what caused it. Firefox and Thunderbird both crashed at the same time.
backtrace_rating: 4
uid:            1000
kernel:         6.7.10-200.fc39.x86_64
reason:         thunderbird killed by SIGSEGV
executable:     /usr/lib64/thunderbird/thunderbird
cgroup:         0::/user.slice/user-1000.slice/session-2.scope
dso_list:       /usr/lib64/thunderbird/thunderbird thunderbird-115.9.0-1.fc39.x86_64 (Fedora Project) 1711573267

Comment 21 Jeff Buhrt 2024-04-03 20:54:55 UTC
When using "Owl for Exchange" vrsion 1.2.4 (March 7, 2024) for access to Messysoft email added folders still causes Owl to crash.

To repeat (simplest way):
1. Login to Outlook via https://outlook.office.com/mail/
2. Right click on 'Folders' 
3. Select 'Add shared folder or mailbox'
4. Select another Messysoft Outlook/Exchange (360 (degrees?)  or is that 365 (days?) ) account
5. You will see the folders appear
6. Go into Thunderbird and open the account
7. You will see the folders (assuming it doesn't crash here)
8. Wait hours or just get out of Thunderbird and back in.
9. If the folders have GB of data and/or multiple sub-folders Thunderbird will eventually crash.
 Given how long and how big the gdb image was in memory, I would guess a recurrsion problem in the Owl or Thunderbird code.


reporter:       libreport-2.17.11
type:           CCpp
reason:         thunderbird killed by SIGSEGV
journald_cursor: s=5087aebb8cea4a3aa8aa63a0c98f0b60;i=298c32;b=4a0f5e4a98ff465286b2fc726df52920;m=a44256f41b;t=615371537270b;x=eaee16f695eedcf9
executable:     /usr/lib64/thunderbird/thunderbird
cmdline:        /usr/lib64/thunderbird/thunderbird
cgroup:         0::/user.slice/user-1001.slice/user/app.slice/app-gnome-mozilla\x2dthunderbird-655732.scope
rootdir:        /
uid:            1001
kernel:         6.7.9-200.fc39.x86_64
package:        thunderbird-115.9.0-1.fc39
runlevel:       N 5
dso_list:       /usr/lib64/thunderbird/thunderbird thunderbird-115.9.0-1.fc39.x86_64 (Fedora Project) 1711469933
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler

Comment 22 David Wald 2024-04-14 13:00:53 UTC
Attempting to delete a mail


reporter:       libreport-2.17.11
backtrace_rating: 4
crash_function: nsProfileLock::FatalSignalHandler
rootdir:        /
cgroup:         0::/user.slice/user-1000.slice/session-2.scope
comment:        Attempting to delete a mail
kernel:         6.8.5-201.fc39.x86_64
reason:         thunderbird killed by SIGSEGV
uid:            1000
runlevel:       N 5
type:           CCpp
dso_list:       /usr/lib64/thunderbird/thunderbird thunderbird-115.9.0-1.fc39.x86_64 (Fedora Project) 1711025054
executable:     /usr/lib64/thunderbird/thunderbird
cmdline:        /usr/lib64/thunderbird/thunderbird
package:        thunderbird-115.9.0-1.fc39
journald_cursor: s=758bd63caaa6417db5c63fddc61d95a4;i=3088a8;b=8e0f61bbdb9147ccbb0dfbb5a74bef23;m=159ce100;t=6160dc95fc9c4;x=3f0b6fe1bc6caa11

Comment 23 Aoife Moloney 2024-11-13 10:16:23 UTC
This message is a reminder that Fedora Linux 39 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora Linux 39 on 2024-11-26.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
'version' of '39'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, change the 'version' 
to a later Fedora Linux version. Note that the version field may be hidden.
Click the "Show advanced fields" button if you do not see it.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora Linux 39 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora Linux, you are encouraged to change the 'version' to a later version
prior to this bug being closed.

Comment 24 Aoife Moloney 2024-11-27 22:18:19 UTC
Fedora Linux 39 entered end-of-life (EOL) status on 2024-11-26.

Fedora Linux 39 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

If you can reproduce this bug against a currently maintained version of Fedora Linux
please feel free to reopen this bug against that version. Note that the version
field may be hidden. Click the "Show advanced fields" button if you do not see
the version field.

If you are unable to reopen this bug, please file a new report against an
active release.

Thank you for reporting this bug and we are sorry it could not be fixed.


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