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Bug 2259705 - [Satellite6] Scheduled Insights sync task failed with error "undefined method `[]' for false:FalseClass"
Summary: [Satellite6] Scheduled Insights sync task failed with error "undefined method...
Keywords:
Status: CLOSED MIGRATED
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud
Version: 6.14.0
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: Unspecified
Assignee: Shimon Shtein
QA Contact: Satellite QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2024-01-22 21:03 UTC by Ashish Patil
Modified: 2024-06-06 17:00 UTC (History)
9 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2024-06-06 17:00:17 UTC
Target Upstream Version:
Embargoed:


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Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker   SAT-22626 0 None Migrated None 2024-06-06 17:00:15 UTC
Red Hat Knowledge Base (Solution) 7053055 0 None None None 2024-01-30 14:30:17 UTC

Description Ashish Patil 2024-01-22 21:03:52 UTC
Description of problem:
 
 - The scheduled Insights sync tasks failed with error. 
   The task with label "InsightsCloud::async:InsightsScheduledSync" failed at:
    
     13: InsightsCloud::async::InsightsResolutionsSync (error) with "error" message:

~~~~~~~~~~~~~~~~
Error:

NoMethodError

undefined method `[]' for false:FalseClass

---
- "/usr/share/gems/gems/foreman_rh_cloud-8.0.51/lib/insights_cloud/async/insights_resolutions_sync.rb:63:in  `block in write_resolutions'"
- "/usr/share/gems/gems/foreman_rh_cloud-8.0.51/lib/insights_cloud/async/insights_resolutions_sync.rb:62:in  `each'"
- "/usr/share/gems/gems/foreman_rh_cloud-8.0.51/lib/insights_cloud/async/insights_resolutions_sync.rb:62:in  `map'"
- "/usr/share/gems/gems/foreman_rh_cloud-8.0.51/lib/insights_cloud/async/insights_resolutions_sync.rb:62:in  `write_resolutions'"
- "/usr/share/gems/gems/foreman_rh_cloud-8.0.51/lib/insights_cloud/async/insights_resolutions_sync.rb:18:in  `block (2 levels) in try_execute'"
- "/usr/share/gems/gems/activerecord-6.1.7.4/lib/active_record/relation/delegation.rb:88:in  `each'"
- "/usr/share/gems/gems/activerecord-6.1.7.4/lib/active_record/relation/delegation.rb:88:in  `each'"
~~~~~~~~~~~~~~~~

Version-Release number of selected component (if applicable):

How reproducible:

 - NA

Steps to Reproduce:
 
 Issue observed while scheduled insights task execution, however, the same is not reproducible.

 The following are the steps to check the task:
 1. The Scheduled Insights Sync task is scheduled to run at a specific set time.
 2. When it runs, it fails with error.
 3. Go to Tasks, and check the Dynflow console to see full error.

Actual results:

 - The task fails with the above-reported error.

Expected results:

 - Task should run successfully.

Additional info:

 - Full traceback attached.

Comment 8 Eric Helms 2024-06-06 17:00:17 UTC
This BZ has been automatically migrated to the issues.redhat.com Red Hat Issue Tracker. All future work related to this report will be managed there.

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