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Bug 2269551 - Restore of incremental backup taken from RHEL7-based Satellite 6.11 on RHEL8-based Satellite 6.11 fails
Summary: Restore of incremental backup taken from RHEL7-based Satellite 6.11 on RHEL8-...
Keywords:
Status: CLOSED DUPLICATE of bug 2230934
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Satellite Maintain
Version: 6.11.5
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Satellite QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2024-03-14 15:31 UTC by momran
Modified: 2024-04-05 11:42 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed: 2024-03-14 16:16:15 UTC
Target Upstream Version:
Embargoed:


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Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker SAT-23974 0 None None None 2024-03-14 15:42:35 UTC

Description momran 2024-03-14 15:31:43 UTC
Description of problem:

Restore of incremental backup taken from RHEL7-based Satellite 6.11 on RHEL8-based Satellite 6.11 fails with an error like this, leaving Satellite server in broken state:

--------------------------------------------------------------------------------
REINDEX databases: 
- Reindexing the databases                                            [FAIL]    
Failed executing runuser - postgres -c "reindexdb -a", exit status 1:
 reindexdb: error: could not connect to database template1: FATAL:  could not open file "base/1/167655": No such file or directory
--------------------------------------------------------------------------------


Version-Release number of selected component (if applicable):

Red Hat Satellite 6.11.x


How reproducible:

Always.


Steps to Reproduce:

1. Take full offline backup from a RHEL7-based Satellite server.

2. Copy the full backup to and restore it on a newly built RHL8-based Satellite server. The restore completes successfully.

3. Take an incremental offline backup from the RHEL7-based Satellite server.

4. Copy the incremental backup to and restore it on the RHL8-based Satellite server. The restore fails with an error similar to the one in the problem description.


Actual results:

- The restore of the full backup completes successfully.
- The restore of the incremental backup fails with an error similar to the one in the problem description.


Expected results:

Both full and incremental offline backups complete successfully.


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