From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.12) Gecko/20060130 Red Hat/1.0.7-1.4.3 Firefox/1.0.7 Description of problem: Regnum Service fails to properly proces Virt Limit = None. Symptom is that Hock will show an error message on any RHEL5 sku with Virt Limit = None, such as MCT0980. Fix has been committed: services-regnum-impl FragmentVirtLimit.java rev 15791 EncodeRequest.java rev 15790 VirtLimitsDictionaryServerImpl.java rev 15789 Version-Release number of selected component (if applicable): Web230 How reproducible: Always Steps to Reproduce: 1.www.webqa.redhat.com/wapps/hock 2.chock with entitlement, and hock any Sku with Oracle Desc Element 'Virt Limit' with a value of 'None' , for example MCT0980. 3. Actual Results: Error msg on last page of Hock sequence Expected Results: hock of Rhel5 regnum. Additional info: failure is in regnum-service, sympton is in hock. Fix commited as mentioned above. Setting as high priority as it would be nice to hock all RHEl5 products.
Verified on Web_QA by hocking MCT0980.. but got a web-alert when tried to activate the subscription number(09d9-f659-0844-4bf6) here is the webalert: *Stack Trace: org.springframework.webflow.engine.ActionExecutionException: Exception thrown executing [AnnotatedAction@1c60acd targetAction = com.redhat.www.activate.webflow.ValidateSubscriptionAction@8e9e3d, attributes = map['method' -> 'bindAndValidate']] in state 'displayValidateSubscriptionForm' of flow 'activate-flow' -- action execution attributes were 'map['method' -> 'bindAndValidate']'; nested exception is com.redhat.services.common.exception.ServiceException: Service term could not be parsed Caused by: com.redhat.services.common.exception.ServiceException: Service term could not be parsed at com.redhat.services.product.model.Product.parseServiceTermInDays(Product.java:147)
Also the e-mail generated by hocking MCT0980 has the following text: Dear Red Hat Customer, Thank you for purchasing MCT0980 - ${order.lineItems.get(0).productWrapper.prefWrapper.subscriptionDays}.
web-alert problem rejected, this is another problem unrelated to this ticket. e-mail problem: ${order.lineItems.get(0).productWrapper.prefWrapper.subscriptionDays}. accepted. Reassign to jfreitag to fix hock email problem.
Updated to ON_QA buy bugzillaupdater
Hock message a result of WebQA database not being populated with Oracle Data. Please sync oracle data and retest. Table web.erp_mtl_descr_element_values must be updated and current. I have sent a problem to oracle-problems.
As this is a data issue, and for RHEL 5 at that, we're going to mark this verified in 230. This should/will get retested in 231 with RHEL5.
Closing b/c 230 has been released