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Bug 227852

Summary:	Lack of debugging information in logs - support issue
Product:	Red Hat Enterprise Linux 5	Reporter:	Len DiMaggio <ldimaggi>
Component:	conga	Assignee:	Ryan McCabe <rmccabe>
Status:	CLOSED ERRATA	QA Contact:	Corey Marthaler <cmarthal>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	5.0	CC:	cluster-maint, djansa, jlaska, kanderso, rmccabe
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:	RHSA-2007-0640	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2007-11-07 15:37:09 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Len DiMaggio 2007-02-08 16:09:11 UTC

Description of problem:
Lack of debugging information in logs - support issue

This issue came up in debugging a problem on Xen guests (still outstanding)
where cluster creation failed due to the cman package not being downloaded and
installed by Conga as part of the cluster creation.

The issue is that no error related to the failed download was written to:

/var/lib/luci/log/event.log (even if the zope server is set to debug mode)
/var/log/messages (even if syslog is set to log debug level messages)

I'm looking at the problem now - but we need to add more detailed logging for
these failures.

Version-Release number of selected component (if applicable):
luci-0.8-30.el5
ricci-0.8-30.el5

How reproducible:
On the test configuration that I'm using, 100%

Steps to Reproduce:
1. Create a cluster in the test configuration that I'm using - observe the
cluster fail to be created.

Actual results:
The cluster is not created.

Expected results:
Some errors logged.

Additional info:
https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=225782

Comment 1 RHEL Program Management 2007-03-21 22:07:29 UTC

This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux maintenance release.  Product Management has requested
further review of this request by Red Hat Engineering, for potential
inclusion in a Red Hat Enterprise Linux Update release for currently deployed
products.  This request is not yet committed for inclusion in an Update
release.

Comment 2 Kiersten (Kerri) Anderson 2007-04-23 17:04:32 UTC

Fixing Product Name.  Cluster Suite was merged into Enterprise Linux for version
5.0.

Comment 3 Ryan McCabe 2007-06-26 21:39:07 UTC

By default, important errors are logged to syslog (AUTHPRIV/LOG_INFO).
Additional debugging can be turned on and will log all errors using LOG_DEBUG
and, optionally, all network traffic between ricci and luci, if desired.

Comment 6 errata-xmlrpc 2007-11-07 15:37:09 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on the solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHSA-2007-0640.html