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Bug 2280402 - Incorrect rubygem-foreman_maintain installed on Satellite which causes inability to see next versions for upgrading
Summary: Incorrect rubygem-foreman_maintain installed on Satellite which causes inabil...
Keywords:
Status: CLOSED MIGRATED
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Upgrades
Version: Unspecified
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Satellite QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2024-05-14 21:01 UTC by Benjamin Kielhold
Modified: 2024-06-06 17:39 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2024-06-06 17:39:07 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker   SAT-25152 0 None Migrated None 2024-06-06 17:39:05 UTC
Red Hat Knowledge Base (Solution) 7059014 0 None None None 2024-05-14 21:42:28 UTC

Description Benjamin Kielhold 2024-05-14 21:01:13 UTC
Description of problem:
-----------------------
Incorrect version of package, `rubygem-foreman_maintain` installed will provide the following output when executing, `satellite-maintain upgrade list-versions` on satellite server:

   Checking for new version of satellite-maintain...
   Nothing to update, can't find new version of satellite-maintain.


Version-Release number of selected component (if applicable):
-------------------------------------------------------------
rubygem-foreman_maintain (Not version specific, but specific to the requirements of the Satellite version)


How reproducible:
-----------------
100%


Steps to Reproduce:
-------------------
1. Have a Satellite on version X (6.12) needing to upgrade to version Y (6.13)
2. Have any version repository `satellite-maintenance-6.-for-rhel-8-x86_64-rpms` enabled Y+1 (6.14 | 6.15)
3. Execute `satellite-maintain upgrade list-versions` and rubygem-foreman_maintain will update to the highest available version
4. Execute `satellite-maintain upgrade list-versions` once more:

   Checking for new version of satellite-maintain...
   Nothing to update, can't find new version of satellite-maintain.


Actual results:
---------------

   Checking for new version of satellite-maintain...
   Nothing to update, can't find new version of satellite-maintain.

Expected results:
-----------------

   Proper version should be displayed. For Satellite 6.12: 6.12.z and 6.13 options should be present.


Work Around:
------------

 1. Understand the current version of Satellite and repositories enabled.

      # rpm -q satellite
      # subscription-manager repos --list-enabled

 2. Execute, `yum downgrade rubygem-foreman_maintain` if the current satellite repository version is enabled which provides the required rubygem-foreman_maintain version. 

 3. Execute `satellite-maintain upgrade list-versions` and verify proper output is presented.

 4. Follow the rest of the upgrade documentation.

Comment 1 Sayan Das 2024-05-16 08:53:12 UTC
Related KBs:

Running "foreman-maintain upgrade list-versions" does not list version on Satellite 6 - Red Hat Customer Portal
https://access.redhat.com/solutions/4330451

Execution of "satellite-maintain self-upgrade" fails with "Error getting repository data for rhel-7-server-satellite-maintenance-6.10.8-rpms" message in Red Hat Capsule 6.10 - Red Hat Customer Portal
https://access.redhat.com/solutions/6987559

The 'satellite-maintain upgrade list-versions' command does not show next upgradable version in Red Hat Satellite 6 - Red Hat Customer Portal
https://access.redhat.com/solutions/3497291

Unable to list Red Hat Satellite server version 6.11 for performing an upgrade of the Satellite server. - Red Hat Customer Portal
https://access.redhat.com/solutions/6974434

Red Hat Satellite server version 6.12 is not available for performing an upgrade of the Satellite server. - Red Hat Customer Portal
https://access.redhat.com/solutions/6986053

The 'satellite-maintain upgrade list-versions' command does not show the next upgradable version in Red Hat Satellite 6.12 due to the incorrect version of rubygem-foreman_maintain package installed on the Satellite Server - Red Hat Customer Portal
https://access.redhat.com/solutions/7059014


Mostly, The issue is due to 

* Upgrade failed, The cause was fixed and then the upgrade was completed by executing installer manually but that leaves the /var/lib/foreman-maintain/data.yml  with existing data of incomplete upgrade stuff. 

* Wrong version of rubygem-foreman_maintain installed [ either due to having wrong maintenance repo enabled or wrong modules enabled ]


We now a days, mostly observe this due to second reason i.e. the end-user might have not updated the rubygem-foreman_maintain package or enabled a much higher version of satellite-maintenance repository and updated the package from there. So that manual effort needs to be converted into a self-upgrade type action [ which we do suggest for capsule upgrades i.e. satellite-maintain self-upgrade but not for satellite ]

Comment 2 Eric Helms 2024-06-06 17:39:07 UTC
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