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Bug 2283008 - Synchronizing RHEL 9.4 BaseOS ISO on Red Hat Satellite fails with Katello::Errors::Pulp3Error: 404, message='Not Found'
Summary: Synchronizing RHEL 9.4 BaseOS ISO on Red Hat Satellite fails with Katello::Er...
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Pulp
Version: 6.15.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Satellite QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2024-05-23 14:55 UTC by afrid shaikh
Modified: 2024-09-26 04:25 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2024-05-28 18:48:30 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
Error Screenshot. (68.06 KB, image/png)
2024-05-23 14:55 UTC, afrid shaikh 		no flags Details
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Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker SAT-25324 0 None None None 2024-05-23 14:58:09 UTC

Description afrid shaikh 2024-05-23 14:55:25 UTC 
Created attachment 2034800 [details]
Error Screenshot.

Description of problem:

Synchronizing the "Red Hat Enterprise Linux 9 for x86_64 - BaseOS ISOs 9.4"  
on the satellite server fails with the below error.

404, message='Not Found', url=URL('https://cdn.redhat.com/content/dist/rhel9/9.4/x86_64/baseos/iso/virtio-win-1.9.36.iso')

Upon checking the customer portal for ISO Link of RHEL 9.4 Version.

The ISO name is "virtio-win 1.9.38 ISO" but in satellite, it fails on ISO name "virtio-win-1.9.36.iso" in the CDN URL.

Link: https://access.redhat.com/downloads/content/479/ver=/rhel---9/9.4/x86_64/product-software

Version-Release number of selected component (if applicable):
Tested on Satellite 6.14 and 6.15

How reproducible:
100% reproducible. 

Steps to Reproduce:
1. Enable the repository

# hammer repository-set enable --product "Red Hat Enterprise Linux for x86_64" --name "Red Hat Enterprise Linux 9 for x86_64 - BaseOS (ISOs)" --releasever 9.4 --basearch x86_64 --organization "RedHat"

2. Perform Synchronization.

# hammer repository synchronize --name "Red Hat Enterprise Linux 9 for x86_64 - BaseOS ISOs 9.4" --product "Red Hat Enterprise Linux for x86_64" --organization "RedHat"

Actual results:

[...............................................................................................] [100%]
No content added.
Total steps: 29/29
--------------------------------
Associating Content: 0/0
Downloading Artifacts: 2/2
Downloading Metadata: 1/1
Parsing Metadata Lines: 26/26
Error: 404, message='Not Found', url=URL('https://cdn.redhat.com/content/dist/rhel9/9.4/x86_64/baseos/iso/virtio-win-1.9.36.iso')

Expected results:

It is expected to synchronize the iso successfully.

Additional info:

I tried with RHEL 9.0 and 9.3 versions, and it worked fine.
Comment 3 Daniel Alley 2024-05-28 01:13:41 UTC 
This isn't a Pulp issue, the file is missing entirely missing from the CDN even though it's listed on the CDN's own index https://cdn.redhat.com/content/dist/rhel9/9.4/x86_64/baseos/iso/

It probably needs to be filed with the RHELDST group on Jira.
Comment 4 Ian Ballou 2024-05-28 18:48:30 UTC 
Closing this out as per Comment 3 since the issue is on the CDN and not in Satellite.
Comment 5 Red Hat Bugzilla 2024-09-26 04:25:08 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days
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