Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 230213

Summary: Internal Server Error when trying to subscribe system to child channels
Product: [Retired] Red Hat Network Reporter: Jeff Needle <jneedle>
Component: RHN/Web SiteAssignee: Mike McCune <mmccune>
Status: CLOSED CURRENTRELEASE QA Contact: Brandon Perkins <bperkins>
Severity: medium Docs Contact:
Priority: medium    
Version: rhn500CC: dkovalsk, msuchy, rhn-bugs
Target Milestone: ---Keywords: Reopened
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: rhn500h Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2007-03-13 13:54:34 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 166615    
Attachments:
Description Flags
webqa traceback none

Description Jeff Needle 2007-02-27 14:56:33 UTC 
Description of problem:
Tried to add system milkbones.boston.devel.redhat.com (system_id: 1007272204) to
child channels and got "Internal Server Error".  Happens 100% of the time for
that system.  If relevant, milkbones is a xen install.

Version-Release number of selected component (if applicable):
rhn500

How reproducible:
100% on this one zen instance - haven't tried others because they all became
unregistered somehow.

Beth to attach traceback.
Comment 1 Beth Nackashi 2007-02-27 15:00:21 UTC 
Created attachment 148865 [details]
webqa traceback
Comment 2 Jeff Needle 2007-02-27 15:06:08 UTC 
Could be a duplicate of 230084.
Comment 3 Mike McCune 2007-02-27 21:56:49 UTC 
I couldn't find a specific BZ in 500 Hosted that addresses this, but I
definitely fixed it as part of:

https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=229909
Comment 4 Brandon Perkins 2007-02-28 04:02:50 UTC 
Need Info.  Three pieces of information:

1) What is the specific Base Software Channel for this system (for example: Red
Hat Enterprise Linux (v. 5 for 64-bit x86_64))?

2) Which specific Software Channel were you trying to subsribe to (for example:
RHEL Supplementary (v. 5 for 64-bit x86_64))?

3) Do you have free software channel entitlements available to do this?

If you answered yes to three...this is a new bug...and we'll really need the
first two pieces of information.  If you answered no to three, then its
definitely a duplicate of Bugzilla Bug 229909: Attempting to add channel
subscription to a system that org has entitlement to, but is out of entitlements
causes ISE.  I don't want to close this until I'm sure.

Please try it again now, as we've done QA Push 10 and Bug 229909 was fixed in
this push.
Comment 5 Mike McCune 2007-02-28 07:32:22 UTC 
no harm in a little bit of extra testing :-)

Jeff feel free to ping me on #rhn if you have questions.
Comment 7 Jeff Needle 2007-02-28 14:27:19 UTC 
Totally unable to reprouce this against the push 10 code, so
closing->currentrelease.
Comment 8 Beth Nackashi 2007-02-28 14:30:58 UTC 
Moving to verified.
Comment 9 Miroslav Suchý 2007-03-09 13:39:21 UTC 
*** Bug 231596 has been marked as a duplicate of this bug. ***
Comment 10 David Kovalsky 2007-03-09 13:49:48 UTC 
I've also experienced this issue a few minutes ago on
sputnik-webqa.brq.redhat.com. 3 RHEL5 machines registered, they all share the
same problem. Yum works fine. But when trying to alter channels (unsubscribe) I
get '500 ISE'. 

2 machines RHEL5 Server with all sub channels selected, one machine RHEL5 Client
with all sub channels selected.
Comment 11 Brandon Perkins 2007-03-09 22:46:08 UTC 
I don't see this in stage, so I'm moving to release_pending.
Comment 12 Brandon Perkins 2007-03-13 13:54:34 UTC 
Closed in rhn500h Release.