Bug 2368407 - gnome-shell crashes preventing login into Gnome
Summary: gnome-shell crashes preventing login into Gnome
Keywords:
Status: NEW
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-shell
Version: 42
Hardware: x86_64
OS: Linux
unspecified
urgent
Target Milestone: ---
Assignee: GNOME SIG Unassigned
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2025-05-25 00:27 UTC by Rene Horn
Modified: 2025-05-25 00:37 UTC (History)
6 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed:
Type: ---
Embargoed:


Attachments (Terms of Use)
cpuinfo (3.24 KB, text/plain)
2025-05-25 00:28 UTC, Rene Horn
no flags Details
mountinfo (3.88 KB, text/plain)
2025-05-25 00:29 UTC, Rene Horn
no flags Details
backtrace (104.50 KB, text/plain)
2025-05-25 00:29 UTC, Rene Horn
no flags Details
open_fds (13.52 KB, text/plain)
2025-05-25 00:30 UTC, Rene Horn
no flags Details
maps (4.02 KB, text/plain)
2025-05-25 00:31 UTC, Rene Horn
no flags Details
environ (2.28 KB, text/plain)
2025-05-25 00:32 UTC, Rene Horn
no flags Details
Compressed coredump (8.67 MB, application/x-xz)
2025-05-25 00:33 UTC, Rene Horn
no flags Details

Description Rene Horn 2025-05-25 00:27:54 UTC
hostname: rogueamendiares
reason:   gnome-shell killed by SIGSEGV
cmdline:  /usr/bin/gnome-shell

I'm not sure how to reproduce this on another computer.  This may or may not be related to bug #712612 (I tried to report this through Problem Reporting and it pointed me to that bug).

This started when I had just started up the game Helldivers 2 (from Steam and which I never had problems with before), and game suddenly closed about a minute into it.  The game suddenly shut down along with Gnome itself, and then I was just looking at the GDM login screen.  It did not completely reboot my system.  At that point, I found that I can't log back into Gnome again.  After putting my password, and pressing enter, my screen will go blank for a few seconds, and then just come back to the GDM login screen.

I've had to switch to KDE Plasma in the mean time.

Reproducible: Always

Steps to Reproduce:
(Only reproducible on my computer on one user.)
1. Select Gnome at the GDM login screen for the user
2. Enter password and press enter

Actual Results:
Screen goes blank for a moment, and goes back to the initial GDM login screen with the list of users.

Expected Results:
Logging into Gnome desktop.

Comment 1 Fedora Admin user for bugzilla script actions 2025-05-25 00:28:04 UTC
Bug reports for this component on Red Hat Bugzilla are not actively monitored. Please consider reporting your issue directly to GNOME at https://gitlab.gnome.org/GNOME/ to improve the chances that your issue will be resolved. This issue should only be kept open if it:

1. Relates to Fedora packaging or integration with other Fedora components
2. Is required for Fedora release processes, such as blocker bugs and freeze exceptions

If this issue isn't needed for either of these two reasons, please:

 * create an issue with GNOME
 * add a link to the GNOME issue here
 * close this issue as CLOSED/UPSTREAM

Thank you!

Comment 2 Rene Horn 2025-05-25 00:28:48 UTC
Created attachment 2091416 [details]
cpuinfo

Comment 3 Rene Horn 2025-05-25 00:29:13 UTC
Created attachment 2091417 [details]
mountinfo

Comment 4 Rene Horn 2025-05-25 00:29:34 UTC
Created attachment 2091418 [details]
backtrace

Comment 5 Rene Horn 2025-05-25 00:30:10 UTC
Created attachment 2091419 [details]
open_fds

Comment 6 Rene Horn 2025-05-25 00:31:46 UTC
Created attachment 2091420 [details]
maps

Comment 7 Rene Horn 2025-05-25 00:32:09 UTC
Created attachment 2091421 [details]
environ

Comment 8 Rene Horn 2025-05-25 00:33:22 UTC
Created attachment 2091422 [details]
Compressed coredump


Note You need to log in before you can comment on or make changes to this bug.