Red Hat Bugzilla – Bug 239965
HP OfficeJet J5700 missing from list
Last modified: 2007-11-30 17:12:04 EST
Description of problem: Open a color image (tested .png, .gif and .jpg), select
print. The "preview window" shows in gray scale and the printing is also gray
scale. Images work properly with FC6 Gimp. Gimp does show color and does color
Version-Release number of selected component (if applicable):
How reproducible: Consistent
Steps to Reproduce:
1. Open a color image
2. Select Print
Actual results: Preview is gray scale. Printed image is gray scale.
Expected results: Color image in preview and color printed image
What does 'rpm -q gutenprint-plugin' say?
Will be out of town until June 10th.
In the 'Output' tab of the Print... dialog, is "Color" selected or "Grayscale"?
Color was and is selected.
Can you attach the PPD for the queue you are using? It will be in the
/etc/cups/ppd/ directory. Thanks.
Tim, I am out of town until June 10th, thus I have no access to the box. As
soon as I return I will send you a copy of the PPD. Please note that the
"Preview Window" does not display in color. I have FC6 installed in the same
box. In FC6, the program has no problems.
No problem; just attach the PPD when you get back. Thanks.
My prints were much too dark after installing F7. In Gimp's print menu, I chose
the "Output" tab, then clicked "Adjust output...". In the next dialog, I clicked
"Set Defaults" to reset the color settings to default. The print quality is
allright again now.
Maybe this will do the trick for you, too?
Created attachment 156946 [details]
Print plug-in from F7-test4
Created attachment 156947 [details]
Print plug-in from FC6
Created attachment 156948 [details]
.ppd file from F-7
Created attachment 156949 [details]
.ppd file from FC6 & F7-t4
Back in town finally I had a chance to look at the Gimp problem. With F-7 final
release available I installed it. Interesting with F-7 Gimp would not even show
"Print..." in the File drop-down menu. The installation did not install the
"print" plug-in (/usr/lib/gimp/2.0/plug-ins/print). Copying the FC-6 print
plug-in to F-7 solved this problem. Gimp prints properly in F-7.
None of the possible print plug-in / Officejet_J5700_series.ppd permutations of
the files from FC-6, F-7test4 and F-7 made F-7 test 4 print in color.
As per your request I created attachments for the .ppd's as well as the plug-in
files (Comments 10 through 13).
I have preceded the file names with their corresponding source information
within square brackets.
I will try a second install of F-7 to see if it makes any difference.
Thanks for your help
Don't copy anything from FC-6. You just need to install the gutenprint-plugin
package; see comment #1.
I am going to issue a foomatic test update shortly. It will add 'OfficeJet
J5700' to the list of HP printers when you go to change the driver for the
queue. In fact, just removing the queue and re-connecting the printer should
set up a queue for you.
You'll see an update message here when the test update is ready.
foomatic-3.0.2-47.1.fc7 has been pushed to the Fedora 7 testing repository. If problems still persist, please make note of it in this bug report.
Tim, will install another F-7 in a separate partition for experimenting with the
Test Updates etc.
Will keep you informed.
Have you had a chance to try out the test update yet?
foomatic-3.0.2-47.1.fc7 has been pushed to the Fedora 7 stable repository. If problems still persist, please make note of it in this bug report.
Tim, foomatic-3.0.2-47.1.fc7 solved the problem. It works well.
Thanks for your help. Job well done.