Red Hat Bugzilla – Bug 241843
[usb-storage] installer stalls indefinitely while "Loading usb-storage driver"
Last modified: 2008-06-16 21:20:04 EDT
Description of problem: Caveat: I'm not certain this is kernel-related. Perhaps
a kudzu/detection problem, or an anaconda error-handling/timeout issue? I
apologize in advance if the component or severity assignments were not appropriate.
I have a test machine with a sis chipset in it (see lspci output below). When i
try to boot it with the installation dvd, it gets as far as the blue "Welcome to
Fedora" screen, loads the usb-storage driver, then says it is "Loading SCSI
driver" - Loading pata_sis driver... . It is here that it stalls. I have let it
sit at this point for hours, just to see what it would do, and it does not
continue beyond this. One can hit ctrl+alt+del, and the system will reboot,
apparently via init 6 routine, but will otherwise do apparently nothing at this
Version-Release number of selected component (if applicable):
How reproducible: On my test box, always. On my other machine that has some
other chipset in it, never.
Steps to Reproduce:
1. Boot from fedora 7 test 4 installation dvd.
2. Press enter at grub menu.
3. Watch it go, then eventually stall as described above.
Actual results: see Summary
Expected results: Driver loads normally and quickly continues on to the media
check prompt, whereafter installation can proceed as normal.
Additional info: Fedora Core 6 and Ubuntu 7.04 run just fine on this test box. I
just want to run Fedora 7 test 4 on my test box! Ack!
00:00.0 Host bridge: Silicon Integrated Systems [SiS] 651 Host (rev 02)
00:01.0 PCI bridge: Silicon Integrated Systems [SiS] Virtual PCI-to-PCI bridge (AGP)
00:02.0 ISA bridge: Silicon Integrated Systems [SiS] SiS962 [MuTIOL Media IO]
00:02.1 SMBus: Silicon Integrated Systems [SiS] SiS961/2 SMBus Controller
00:02.5 IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE]
00:02.6 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller (rev a0)
00:02.7 Multimedia audio controller: Silicon Integrated Systems [SiS] AC'97
Sound Controller (rev a0)
00:03.0 USB Controller: Silicon Integrated Systems [SiS] USB 1.0 Controller (rev 0f)
00:03.1 USB Controller: Silicon Integrated Systems [SiS] USB 1.0 Controller (rev 0f)
00:03.3 USB Controller: Silicon Integrated Systems [SiS] USB 2.0 Controller
00:0d.0 Ethernet controller: Realtek Semiconductor Co., Ltd.
RTL-8139/8139C/8139C+ (rev 10)
01:00.0 VGA compatible controller: Silicon Integrated Systems [SiS] 65x/M650/740
PCI/AGP VGA Display Adapter
Upon further review of my notes: the stalling is not actually occurring while
loading the pata_sis driver, it appears to be happening immediately after this,
while displaying that it is "Loading usb-storage driver...".
This is still an issue with the final release version of the fedora 7
installation dvd. I have, however, successfully installed fedora 7 from the live
cd on the same test machine as mentioned above.
Please let me know if anyone wants the lspci output of machine that doesn't have
the stalling problem when booting the installation dvd.
I will try to update this bug report with this new version and summary information.
I'm reviewing this bug as part of the kernel bug triage project.
As this is possibly an issue with the usb subsystem I have added a blocker bug
in an attempt to get more interest in resolving your issue. Please could you
confirm this is still an issue for you with the latest kernel.
As there has been no activity for a while it is possible things are resolved so
I will close in a week or so if no additional information is forthcoming.
Thanks for looking into this. The short answer to your comment is that, yes this
is still an issue, due to the fact that, as mentioned in comment #1, i have the
same problem with the fedora 7 final release installation dvd. This installation
dvd iso image, to my knowledge, has not changed since release, and therefore the
problem still stands that when i try to boot off of the installation dvd, it
still hangs as described above. Ideally, one would hope that this "stalling"
problem, which may or may not be unique to the sis chipset in my test box, would
be addressed, and an updated installation dvd iso respin would be published so
that others using similar hardware would not encounter the same problem. Also,
as mentioned above, the live cd does not exhibit this defect, and i was able to
install fedora 7 onto my test box from that disc.
As for this being an issue with the _current_ kernel, that is somewhat
irrelevant, because this is an issue with the kernel / configuration / subsystem
that is present on the installation dvd iso. That is actually what made it so
difficult for me to categorize this bug report from the beginning. Please add a
comment to contact me via CC List ASAP if you require additional info or assistance.
Ugh, sorry for the horrendous delay. So I wonder if you've been able to test
this with either the F8 installation DVD or one of the Fedora Unity spins:
which might help. My hope is that highlighting this issue as a blocker bug
caused it to be addressed for F8 but if you could update the bug with the latest
that would be greatly appreciated. I'll also try not to take 3 months to respond.
Glad to hear this hasn't been forgotten about; thanks for working on it.
I still experience the same problem with the F8 installation DVD. Haven't tried
any re-spins. If i do manage to find some time to do that, i'll be sure to let
you know the results. Any word on what might be causing this annoying behavior
when trying to install? Like i said, this isn't a problem when booting and
installing via the live cd. What's going on during the driver loading / startup
routine of the installation DVD that could be causing this on this particular
Difficult to say without more information. If you can switch tty's when running
the install (Ctrl+Alt+FunctionKey 1 -6) and post back what each gives you that
might be helpful.
Have you discounted bad media and tested with another DVD?
for additional information on hanging installs. Thanks for the feedback - keep
Updating bug title to reflect issue
The media was fine, and i did burn at least two copies. All copies had the same
result where the installer would hang during startup on my test box, but were
able to continue past that point on my primary workstation and even pass the
built-in media check there.
I'll keep you posted with further information and test results, as time permits.
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