Bug 2420925 - Camera not working even with qcam on new Dell Pro 14 Premium PA14250
Summary: Camera not working even with qcam on new Dell Pro 14 Premium PA14250
Keywords:
Status: NEW
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 43
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ---
Assignee: Justin M. Forbes
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On: 2413656
Blocks:
TreeView+ depends on / blocked
 
Reported: 2025-12-10 08:42 UTC by tgkim
Modified: 2026-05-14 15:48 UTC (History)
16 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed:
Type: ---
Embargoed:


Attachments (Terms of Use)
journalctl -b 0 -k > kernel.txt (206.79 KB, text/plain)
2025-12-10 08:46 UTC, tgkim
no flags Details
ls -l /sys/bus/i2c/devices/ > i2c-devices.txt (2.49 KB, text/plain)
2025-12-10 08:47 UTC, tgkim
no flags Details
lsusb > lsusb.txt (470 bytes, text/plain)
2025-12-10 08:47 UTC, tgkim
no flags Details
ls -l /sys/bus/spi/devices/ > spi-devices.txt (531 bytes, text/plain)
2025-12-10 08:48 UTC, tgkim
no flags Details
qcam command output (3.22 KB, text/plain)
2025-12-10 08:48 UTC, tgkim
no flags Details
qcam output (2.95 KB, text/plain)
2025-12-11 04:08 UTC, tgkim
no flags Details
journalctl -b 0 -k > kernel.1211.txt (213.59 KB, text/plain)
2025-12-11 04:10 UTC, tgkim
no flags Details
Analysis of issue from Claude Code / Opus 4.7 (82.84 KB, application/pdf)
2026-05-09 16:06 UTC, axel.elfner
no flags Details

Description tgkim 2025-12-10 08:42:43 UTC
1. Please describe the problem:
I have a new PC of Dell Pro 14 Premium PA14250.  The internal camera is not working.  qcam returns errors like "Unable to get rectangle 2 on pad 0/0: Inappropriate ioctl for device" and finally results in "No such device" 

2. What is the Version-Release number of the kernel:
uname -r
6.17.10-300.fc43.x86_64

3. Did it work previously in Fedora? If so, what kernel version did the issue
   *first* appear?  Old kernels are available for download at
   https://koji.fedoraproject.org/koji/packageinfo?packageID=8 :
Not working ever since new fresh install of Fedora 43.

4. Can you reproduce this issue? If so, please provide the steps to reproduce
   the issue below:
Reboot & run qcam 

5. Does this problem occur with the latest Rawhide kernel? To install the
   Rawhide kernel, run ``sudo dnf install fedora-repos-rawhide`` followed by
   ``sudo dnf update --enablerepo=rawhide kernel``:
Didn't tried.

6. Are you running any modules that not shipped with directly Fedora's kernel?:
None.

7. Please attach the kernel logs. You can get the complete kernel log
   for a boot with ``journalctl --no-hostname -k > dmesg.txt``. If the
   issue occurred on a previous boot, use the journalctl ``-b`` flag.




Reproducible: Always

Comment 1 tgkim 2025-12-10 08:46:42 UTC
Created attachment 2118270 [details]
journalctl -b 0 -k > kernel.txt

Comment 2 tgkim 2025-12-10 08:47:27 UTC
Created attachment 2118271 [details]
ls -l /sys/bus/i2c/devices/ > i2c-devices.txt

Comment 3 tgkim 2025-12-10 08:47:48 UTC
Created attachment 2118272 [details]
lsusb > lsusb.txt

Comment 4 tgkim 2025-12-10 08:48:11 UTC
Created attachment 2118273 [details]
ls -l /sys/bus/spi/devices/ > spi-devices.txt

Comment 5 tgkim 2025-12-10 08:48:51 UTC
Created attachment 2118274 [details]
qcam command output

Comment 6 Hans de Goede 2025-12-10 09:57:49 UTC
This seems to be the same problem as bug 2413656, see bug 2413656 comment 1 for a workaround.

Looking at your logs you can skip step 6. of the workaround.

Comment 7 tgkim 2025-12-11 04:08:56 UTC
Created attachment 2118342 [details]
qcam output

Comment 8 tgkim 2025-12-11 04:10:10 UTC
Created attachment 2118343 [details]
journalctl -b 0 -k > kernel.1211.txt

Comment 9 tgkim 2025-12-11 04:11:43 UTC
Actions checked/done following bug 2413656 comment 1 
1~4: checked & okay
5. done
6. skipped
7. qcam works with low resolution.  qcam return 4 errors of "Unable to get rectangle" and several warning msgs. (see attached log: qcam-output.1211.txt). 
Tried camera test with Teams site(https://teams.microsoft.com/v2/) in Chrome browser (chrome://flags/  PipeWire Camera support = enabled)
> camera seems to be detected but only black screen comes out (see attached log: journalctl -b 0 -k > kernel.1211.txt)

Comment 10 axel.elfner 2026-05-09 16:06:36 UTC
Created attachment 2140482 [details]
Analysis of issue from Claude Code / Opus 4.7

I encountered this same issue with my new laptop for work and and was told by internal support to open a report, but first searched and found this.  Will try workaround, but wanted to assist if possible by submitting analysis from Claude, in case it helps.

Comment 11 axel.elfner 2026-05-09 16:16:00 UTC
Ah, I will not be performing the workaround, as this is a system maintained by my employer and kernel/driver hacking won't mesh w/that.  Will wait for a patch through standard update channel.  Thanks.

Comment 12 traxtopel 2026-05-14 15:48:24 UTC
I opened a new bug report for the same issue to avoid cluttering the existing one. My hardware may be slightly different, and the workaround isn’t working
https://bugzilla.redhat.com/show_bug.cgi?id=2477461


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