The VMware eval SKU appears to be SER0230US (parent SKU) and WAR0272 (child SKU).
Currently, both map to the following channels:
sw_mgr_entitled x 1 (system entitlement)
rhel-vmware-eval x 1 (channel entitlement)
The child channel rhel-i386-vmware-eval belongs to the rhel-vmware-eval channel
family. Can it be confirmed this is where the ISO file resides?
If so, updated mappings will be attached that increment the sw_mgr_entitled
count from 1 to 2.
Created attachment 157811 [details]
Updated mappings for VMware eval, increasing system entitlement count from 1 to
Mappings pushed to stage, as that's reflective of production code atm (webqa is
not, it reflects rhn502 codebase).
Subbu says it looks good in stage, so I've pushed the mappings to production.
Subbu reports that the issues seems to be persisting.
I've verified that the subbu99 account in production is indeed showing the isos.
It's possible that the page that activates the eval uses the asynchronous
version of the repoll call, leading to a possible delay between order time and
the time the entitlements are correctly granted.