Description of problem: People who try to retrieve a lost password through UGC will occasionally get an exception because they have no email address in LDAP. I think something in rhnUser.py is killing the email address, and a few other fields. I'm assuming this because the "Notes" field in the bad LDAP entries contains "Entry created by RHN registration process". Let me know if you need more info. Version-Release number of selected component (if applicable): current
I poked around at this, and the reason this happens is because the client side programs do not require an email address when creating a new user. So if this is to be fixed, it will need a new bug opened for the rhel client tools. Closing for now.