Bug 253651 - Keyboard inoperative at boot options on Dell E520
Summary: Keyboard inoperative at boot options on Dell E520
Alias: None
Product: Fedora
Classification: Fedora
Component: syslinux   
(Show other bugs)
Version: 7
Hardware: All Linux
Target Milestone: ---
Assignee: Peter Jones
QA Contact: Fedora Extras Quality Assurance
Depends On:
TreeView+ depends on / blocked
Reported: 2007-08-20 23:09 UTC by Garry T. Williams
Modified: 2013-01-10 04:24 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2008-05-14 22:26:58 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Garry T. Williams 2007-08-20 23:09:33 UTC
Description of problem:
The LiveCD does not enable (USB) keyboard on Dell Dimension E520

Version-Release number of selected component (if applicable):
F7 LiveCD

How reproducible:
Always on boot.

Steps to Reproduce:
1.  Boot LiveCD
Actual results:
Prompt for boot option displayed, but keyboard is inoperative.

Expected results:
Keyboard should work.

Once the timeouts expire, the boot process continues and after loading, keyboard
is enabled and install proceeds without other problems.

Please let me know what other information I can provide about this system and
its hardware.

Comment 1 Jeremy Katz 2007-08-21 01:03:57 UTC
There's a BIOS bug with some Dell boxes -- I'm not sure if this is one of them;
but definitely worth looking for a BIOS update.

Comment 2 Garry T. Williams 2007-08-21 22:32:25 UTC
That did it.

I updated to version 2.4.0 from the Dell Web site and now the keyboard is
recognized at the boot option prompt.

(I note that grub has always managed to enable the keyboard before loading a
kernel.  Perhaps there's something the LiveCD can do to work around the problem.)

Comment 3 Bug Zapper 2008-05-14 14:03:38 UTC
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Comment 4 Garry T. Williams 2008-05-14 22:26:58 UTC
It was fixed by upgrading the BIOS to 2.4.0.

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