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Bug 307371

Summary:	Prod-only 404 Error on /rhn/users/AssignedSystemGroups.do
Product:	[Retired] Red Hat Network	Reporter:	Máirín Duffy <duffy>
Component:	RHN/Web Site	Assignee:	Grant Gainey <ggainey>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Mike Orazi <morazi>
Severity:	high	Docs Contact:
Priority:	high
Version:	rhn500	CC:	djuran, inode0, jbenedic, jpazdziora, pcfe, rhn-bugs
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:	5.0.4	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2007-12-10 14:36:31 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	253918

Description Máirín Duffy 2007-09-26 16:59:39 UTC

Description of problem:

This may be related to 503 bug 249620.

Customer account is hitting a 404 error on the Users > User Details > System
Groups page when using the filter box. Steps to reproduce the error:

1: top red nav bar Users tab
2: click on a user's name to view their details
3: click on the user details 'system groups' tab
3: use the Filter by Username filterbox in the listview of system groups
4: encounter 404 error.

We tried to reproduce this error in webqa with no luck. morazi has reproduced in
prod with another account. URL to follow in a private comment.

Comment 11 Grant Gainey 2007-10-30 16:52:49 UTC

The issue is the result of a poor choice in the JSP implementation.  The
failure-mode only bites us for customers with significant numbers of
system-groups, and only in PROD because only there does the sizable (incorrect)
URL being built collide with rules at the proxy layer.

More testing required, but this fix will be part of the 504 BZ stream.

Comment 16 Grant Gainey 2007-11-08 18:58:29 UTC

off to dev with you

Comment 17 Grant Gainey 2007-11-08 19:11:50 UTC

*** Bug 371651 has been marked as a duplicate of this bug. ***

Comment 18 Grant Gainey 2007-11-09 12:52:32 UTC

Final QA push

Comment 19 Grant Gainey 2007-11-09 12:53:47 UTC

No, really - ON_QA