When submitting a bug for the first time, the user is presented with a login screen asking for e-mail address and password. Typically in web-based systems this pair is initialized for a new user based on what (s)he had just submitted. However, for bugzilla this is not the case. This needs better documentation. I suggest the following additions to existing documentation: 1) RedHat Bugzilla FAQ: To the instructions of entering bugs, add a section along the lines of: "when logging in for the first time, only enter your e-mail address, and then ask for your new password to be e-mailed to you" 2) Log-in screen: Add a piece of text reminding first time users to only enter their e-mail address and then ask for a new password. 3) Text for the submit-button for getting the password: Change the text from "I forgot my password, send it to me" to "I forgot my password, or I do not have one yet, please send it to me based on my e-mail address given above".
The new bug reporting page explains some of this and also the current login screen where you normally type you password in has the following text for emailing a password If you don't have a password, or have forgotten it, then please fill in the e-mail address above and click here I feel this explains the meaning of the Mail Password button.