Red Hat Bugzilla – Bug 3265
confusing log-in for first time bug reporters
Last modified: 2008-05-01 11:37:50 EDT
When submitting a bug for the first time, the user is
presented with a login screen asking for e-mail address
and password. Typically in web-based systems this pair
is initialized for a new user based on what (s)he had
just submitted. However, for bugzilla this is not the case.
This needs better documentation.
I suggest the following additions to existing documentation:
1) RedHat Bugzilla FAQ:
To the instructions of entering bugs, add a section along
the lines of: "when logging in for the first time, only
enter your e-mail address, and then ask for your new
password to be e-mailed to you"
2) Log-in screen:
Add a piece of text reminding first time users to only
enter their e-mail address and then ask for a new password.
3) Text for the submit-button for getting the password:
Change the text from "I forgot my password, send it to me"
to "I forgot my password, or I do not have one yet, please
send it to me based on my e-mail address given above".
The new bug reporting page explains some of this and also the current login
screen where you normally type you password in has the following text for
emailing a password
If you don't have a password, or have forgotten it, then please fill in the
e-mail address above and click here
I feel this explains the meaning of the Mail Password button.