Bug 3265 - confusing log-in for first time bug reporters
confusing log-in for first time bug reporters
Product: Bugzilla
Classification: Community
Component: Bugzilla General (Show other bugs)
All Linux
low Severity low (vote)
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Assigned To: David Lawrence
Depends On:
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Reported: 1999-06-04 02:29 EDT by arto.selonen
Modified: 2008-05-01 11:37 EDT (History)
0 users

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Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2000-05-08 00:59:12 EDT
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RHEL 7.3 requirements from Atomic Host:
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Description arto.selonen 1999-06-04 02:29:46 EDT
When submitting a bug for the first time, the user is
presented with a login screen asking for e-mail address
and password. Typically in web-based systems this pair
is initialized for a new user based on what (s)he had
just submitted. However, for bugzilla this is not the case.
This needs better documentation.

I suggest the following additions to existing documentation:

1) RedHat Bugzilla FAQ:
To the instructions of entering bugs, add a section along
the lines of: "when logging in for the first time, only
enter your e-mail address, and then ask for your new
password to be e-mailed to you"

2) Log-in screen:
Add a piece of text reminding first time users to only
enter their e-mail address and then ask for a new password.

3) Text for the submit-button for getting the password:
Change the text from "I forgot my password, send it to me"
to "I forgot my password, or I do not have one yet, please
send it to me based on my e-mail address given above".
Comment 1 David Lawrence 2001-03-18 18:53:24 EST
The new bug reporting page explains some of this and also the current login
screen where you normally type you password in has the following text for
emailing a password

If you don't have a password, or have forgotten it, then please fill in the
e-mail address above and click here

I feel this explains the meaning of the Mail Password button.

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