Red Hat Bugzilla – Bug 367801
Unable to Import Camera Photos Using gThumb
Last modified: 2008-01-05 17:09:06 EST
Description of problem:
An "Import Photos" gThumb dialog automatically starts whenever a digital camera
is connected. This usually downloads photos perfectly, but after a recent kernel
upgrade (I'm currently using 220.127.116.11-10.fc7 #1 SMP), the dialog fails complaining:
"An error occurred in the io-library ('Could not claim the USB device'): Could
not claim interface 0 (Operation not permitted). Make sure no other program or
kernel module (such as sdc2xx, stv680, spca50x) is using the device and you have
read/write access to the device."
This bug is probably a duplicate of #389091
Well, since this bug report is older, #389091 would be a duplicate of this one.
But yes, the problem appears identical. The camera I'm using is a Canon
Powershot SD1000. Canon seems to be the recurring theme.
I have the same problem with a Kodak CX7220. My wife could import photos in the
past but today it fails. I played around with gthumb and changed the permission
with chmod +s. This got past the error but I could not download from the
camera. The new directory for the photos was created belonging to root not her
user as you would expect but it said it could not write to the directory. At
that point I put the permissions back to normal and looked for open bugs.
I can import photos as root. Googling found many others with potential solutions
to this problem, such as:
which recommend running the command:
/usr/lib/libgphoto2/print-camera-list udev-rules-0.98 group users mode 0660 >
However, all this does is give me a different error:
An error occurred in the io-library ('Bad parameters'): Could not find USB
device (vendor 0x4a9, product 0x3119). Make sure this device is connected to the
*** This bug has been marked as a duplicate of 389091 ***