Bug 36988
| Summary: | New installation and/or upgrade failed | ||
|---|---|---|---|
| Product: | [Retired] Red Hat Linux | Reporter: | Thomas Chao <tomchao> |
| Component: | anaconda | Assignee: | Brent Fox <bfox> |
| Status: | CLOSED NOTABUG | QA Contact: | Brock Organ <borgan> |
| Severity: | high | Docs Contact: | |
| Priority: | medium | ||
| Version: | 7.1 | CC: | staci |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i386 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2001-05-09 14:56:44 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
This looks like a dupe of bug #25449. Did you go to VC2 and look around in /mnt/source? If so, if you were still in that directory when the installer tries to unmount cd1, the installer can't unmount it because it is in use. All of the installation happened in an automated process. The system crashed w/o stating it were unable to unmount a CD. If this is the case, how can I avoid it from happening? Any suggestion to test it again? Also, for the 2 out of the 8 that success, why do I lost mouse and have a disable X (BTW, I am OK in Beta 2)? Any suggestion on this one? Thanks When you say 'automated', do you mean kickstart? I don't know about the mouse problem...I want to figure out the main problem first. my 'automated' means boot installation from CD-ROM, not the automated boot installation using kickstart. Sorry for the confusion! Any suggestion for further testing? (Currently, I re-installed the Beta 2, then update some new files and avoid anaconda and XFree86 4.0.3, and so far the machine is OK!) So, on the times when the installer crashed, had you previously pressed <Ctrl><Alt><F2> and gone into the /mnt/source directory? No, I did not do anything! It crashed in the middle of installing the rpm packages. (After I custom the packages to install, it then went into the mode of installing all the packages I picked. In the middle of it, it crashed by itself). I will find another machine to test it again. Are you sure that the cd's are ok? Maybe something went wrong during the download... That's possible, because I have several MD5 programs and they had different outputs! I am awaiting the official CD next week to give my final test. I think I am having the same problem. Here's the error message: Traceback (innermost last): File "/usr/bin/anaconda", line 520, in ? File "/var/tmp/anaconda-7.1//usr/lib/anaconda/text.py", line 1126, in run File "/var/tmp/anaconda-7.1//usr/lib/anaconda/text.py", line 551, in __call__ File "/var/tmp/anaconda-7.1//usr/lib/anaconda/todo.py", line 1852, in doInstall File "/var/tmp/anaconda-7.1//usr/lib/anaconda/todo.py", line 1564, in instCallback File "/var/tmp/anaconda-7.1//usr/lib/anaconda/image.py", line 84, in getFilename IOError: (0, 'Error') Local variables in innermost frame: f: <closed file '/mnt/source/.disc1-i386', mode 'r' at 9b0c980> key: .disc1-i386 h: <header object at 844efc8> timer: <timer.Timer instance at 9a54408> self: <image.CdromInstallMethod instance at 82368f8> timestamp: 986787650.210260 ToDo object: (itodo ToDo p1 (dp2 S'resState' p3 S'' sS'progressWindow' p4 (itext ProgressWindow (dp5 S'scale' p6 NsS'screen' p7 (isnack SnackScreen p8 (dp9 S'height' p10 I25 sS'width' p11 I80 sS'helpCb' p12 <failed> This happens about 65% of the way through a server installation. I'm installing from the redhat CD, version 7.1, not an upgrade. staci, I would recommend checking the md5sums of the ISO's and make sure that everything went ok during the download. Press <Ctrl><Alt><F3> and <Ctrl><Alt><F4> and see if you see any errors like "cdrom seek error" or something like that. That's almost always an indication of bad cd's. tomchao, I'm putting this bug into 'needinfo' state until you get a chance to test with the official cd. I have a feeling that bad cd's are the problem here. OK. I am still waiting for the CD to arrive. I will update this one when I tested those certified CD. The install is now dying every time with a signal 11 after formatting the partitions, as the package install progress window comes up. <ctrl><alt><f4> brings up a series of messages something like this: I/O Error dev 16:00 (hdc): tray open hda: timeout waiting for DMA Does that mean it thinks my CD tray is open? I'm using an official 7.1 cd purchased directly from RedHat. staci, it looks like your cdrom drive doesn't like dma transfers. This is more of a kernel problem. Try booting with 'linux ide=nodma' at the boot screen. This will tell the kernel not to use dma transfers with all ide devices. This will mean that the hard drive transfer rate will not be as fast as it could, but on the other hand, it should allow your cdrom to work. Does this help? thanks, that did it! Yeah, this is a bug the that kernel team knows about. They are assembling a list of devices not to use DMA transfers on, so that this doesn't happen in the future. Putting in 'Needinfo' state until tomchao's CDs arrive. I've tested w/ the MD5SUMS CDs and these are my findings: 1. The installation have minor problems, but by trying multiple times, my system crash did not occured! 2. with either upgrade or fresh install, X server and mouse would not work! I patched the new Xconfigurator and mouseconfig, but they are still not working. My solution was to remove them altogether and install the rpm package from the Beta 2. They works right away. I then pathed them w/ the latest rpm patches from RH site. I think you can close this bug. I believe the X and mouse have been reported elsewhere. Ok. Hey guys, thanks for working with us on this issue. |
From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0) The released version 7.1 failed both on upgrade and fresh installation Reproducible: Always Steps to Reproduce: 1.Update or w/ new installation 2.Choose the custom packages 3.system crashed during installation Actual Results: Two results had happened: 1. the system crashed during installation (6 out of 8 trials) 2. 2 out of 8 times has the system up, but lost mouse control and X will not work! Expected Results: either upgrade and/or installation should complete without a problem, because I have no problem doing that from 7.0 to 7.1 Beta 1 and Beta2. (I have some problem in Beta 1, but not as this release that failed each time). This is the crash dump: Traceback (innermost last): File "/usr/bin/anaconda", line 520, in ? intf.run(todo, test = test) File "/var/tmp/anaconda-7.1//usr/lib/anaconda/text.py", line 1126, in run rc = apply (step[1](), args) File "/var/tmp/anaconda-7.1//usr/lib/anaconda/text.py", line 551, in __call__ if todo.doInstall (): File "/var/tmp/anaconda-7.1//usr/lib/anaconda/todo.py", line 1852, in doInstall (p, self.intf.messageWindow, pkgTimer)) File "/var/tmp/anaconda-7.1//usr/lib/anaconda/todo.py", line 1564, in instCallback fn = self.method.getFilename(h, pkgTimer) File "/var/tmp/anaconda-7.1//usr/lib/anaconda/image.py", line 87, in getFilename isys.umount("/mnt/source") File "/mnt/redhat/test/qa0408.4/i386/RedHat/instimage/usr/lib/anaconda/isys .py", line 140, in umount rc = _isys.umount(what) SystemError: (16, 'Device or resource busy') Local variables in innermost frame: what: /mnt/source removeDir: 1 ToDo object: (itodo ToDo p1 (dp2 S'resState' p3 S'' sS'progressWindow' p4 (itext ProgressWindow (dp5 S'scale' p6 NsS'screen' p7 (isnack SnackScreen p8 (dp9 S'height' p10 I25 sS'width' p11 I80 sS'helpCb' p12 <failed>