Description of problem: error when applying updates Version-Release number of selected component (if applicable): 5.0 How reproducible: always Steps to Reproduce: 1.click the update packages icon (top right) 2.click view updates 3.select the 81 updates available 4.click apply updates and continue when asked to add dependencies Actual results: resolving dependencies for updates dependencies added updating software (in progress) suddenly... window that says Error updating software. Then I click details and it shows the information below. Expected results: update succesful? Additional info: [('file /usr/sbin/sysreport conflicts between attempted installs of sysreport-1.4.3-13.el5 and sos-1.7-9.1.el5', (6, '/usr/sbin/sysreport', 0L)), ('file /usr/share/sysreport/functions conflicts between attempted installs of sysreport-1.4.3-13.el5 and sos-1.7-9.1.el5', (6, '/usr/share/sysreport/functions', 0L))]
Starting from RHEL5.1, sos has obsoleted sysreport which means that the sysreport package should be automatically removed and replaced by sos. Please see the following KBase article: http://kbase.redhat.com/faq/FAQ_85_11707 This shouldn't require any user intervention. What versions of sysreport and sos do you currently have installed ? You can find out by running "rpm -q sos sysreport". Removing sysreport manually (rpm -e sysreport) should work-around the dependency conflict. Thank you. -- Navid
shell output: sos-1.7-9.1.el5 package sysreport is not installed but, if there is not sysreport... how can still be conflict? thanks,
Carlos, I just tried updating a RHEL5.0 to RHEL5.1 using pup and everything went smoothly. Looks like you now have the latest version of "sos" installed. Not sure what caused the conflicts you saw earlier, is the problem still showing now ? If yes, please attach a sosreport and any the error messages from pup/yum. Thanks. -- Navid
Looks like a bug about pup updating the packages that are obsoleted (BZ#384381). Re-assigning to component owner. -- Navid
*** This bug has been marked as a duplicate of 384381 ***