Bug 38541 - Printer-config doesn't work
Summary: Printer-config doesn't work
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: printconf
Version: 7.1
Hardware: i386
OS: Linux
medium
high
Target Milestone: ---
Assignee: Crutcher Dunnavant
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2001-05-01 12:26 UTC by Karl F. Larsen
Modified: 2008-05-01 15:38 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2001-09-26 06:30:27 UTC
Embargoed:


Attachments (Terms of Use)

Description Karl F. Larsen 2001-05-01 12:26:45 UTC
I loaded 7.1 and used printer-config and it worked. After about a week I
tried to print something to my Local laserjet and it failed. Using lpq I
found that lpd is trying to send my print job to a remote printer on
localbus!  I brought up printer-config and it looked right, at least
indicated a "local" printer.

I deleted the entery and re-loaded it. The gui thing was happy but it still
doesn't print. I looked at man lpr and was scared to death! That has been
re-written into a bear of a thing to set up! I suppose it's better for
automated devices.....

I have re-loaded the printer 4 more times and even tried to get aps4 to
work.  At this point I cannot print from version 7.1, but version 6.1 still
works fine.

Comment 1 Bernhard Rosenkraenzer 2001-05-01 12:45:38 UTC
We never shipped printer-config (it was part of rawhide some time between 6.1 
and 6.2); assuming you mean printconf and reassigning.


Comment 2 Karl F. Larsen 2001-05-01 14:36:39 UTC
Sorry, I'm talking about the printer configuration tool that you bring up in
Gnome that is exactly named "Printer Configuration". I click on that, a panel
comes up asking for root password and then a dialog box comes up where you can
click help and it tells you how to set up a local printer.. I have re-done this
many times and it now will not work. It did work for less than a week.

Comment 3 Karl F. Larsen 2001-05-01 21:39:56 UTC
Well after recalling that I changed the hostname of my computer to my own from
what you ship it as and that's when printing stopped working. I used linuxconf
to change the hostname and that may not be the right way to do it, but it's NOT
covered in any Red Hat Manual.

So a few minutes ago I went back and re-did the linuxconfig networking hostname
thing with more completeness. I made up an ip number and name to make
cannac 44.30.2.5 which I put in the proper places. I did NOT activate
the listing and put none after kernel drivers ect. I then made sure that
linuxconf did the proper thing and my printing is odd compared to Red Hat 6.1
but it now works to a local printer. 

I'm a long time linux user. This problem I think will cause many new users a
problem if they try to re-set the computer hostname. You need to re-create this
problem and find a solution.  kfl

Comment 4 Anthony van Leeuwen 2001-06-05 17:23:35 UTC
On one system, I was able to flawlessly install a laserjet 4 printer using the gui.  On a different system, also loaded with Red Hat 7.1, I was unable to 
to install an HP DeskJet 780Cxi printer.  It seems that the printer configuration files in /etc, i.e. printcap and printcap.local are unchanged after use of the 
gui.  As a result, lpd detects no printers are defined, and printing a test page from the gui results in an error message that the program was unable
to connect with localhost most likely because lpd is not running.

I checked my printer interface to /dev/lp0 by using a series of command such as:  echo "string" > /dev/lp0 and was able to get the printer to print a page. 
 So the interface to the printer is functioning.



Comment 5 Phil Moors 2001-09-26 06:30:23 UTC
Hmmm. /etc/printcap is unchanged and you get an error message. See bugzilla
#53766. You may need to install the perl package.


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