From Bugzilla Helper: User-Agent: Mozilla/4.76 [en] (X11; U; Linux 2.2.17-14 i686; Nav) Installer fails in text mode install of custom or GNOME system on Dell 8100 system from CDROM. All anaconda updates were applied. Source CDROM was manufactured by RedHat. Reproducible: Always Steps to Reproduce: 1.Boot from floppy (boot-20000407.img), boot: linux updates text 2. Insert updates floppy (update-disk-20000419.img) 3. Select custom system 4 Mount / on /dev/hda3 (24GB) Swap 512 MB 5. Accept defaults on config options 6. Installer fails reading package information for basesystem Actual Results: Python crash dump Exception Occurred Traceback (Innermost last): File "/usr/bin/anaconda", Line 342 in ? intf.run(todo, test=test1) File "/usr/lib/anaconda/text.py" Line 1165 in run rc = apply(step[1](), step[2]) File "/usr/lib/anaconda/textw/packages.py", Line 11 in __call__ todo.getComList() File "/tmp/updates/todo.py" Line 469 getCompsList self.comps = self.method.readComps(self.hdList) File "/usr/lib/anaconda/image.py" Line 8 in readComps return ComponentSet(self.tree + '/RedHat/base/comps', hdlist) File "/usr/lib/anaconda/comps.py" line 326 in __init__ self.readCompsFile(file, self.packages) File "/usr/lib/anaconda/comps.py" line 299 in readCompsFIle comp.addPackage(packages[1]) File "/usr/lib/anaconda/comps.py" line 46 in __getitem__ return self.packages[item] Keyerror: basesystem Expected Results: An installed and correctly functioning Linux installation.
Does it fail at the same point every time?
Yes, it crashes at the same spot every time, i.e. same traceback messages.
These kind of problems are almost always a bad cd. Has this cd ever worked on other machines before?
The source CDROM is a RedHat "factory" CD right out the RH 6.2 Deluxe box and has been used on 2 eMachine 500's, however, this is the first time I've tried it on a Dell Dimension 8100. I also downloaded the iso 2 nights ago and extracted it to a FAT32 partition and tried installing from a hard drive partition. Same problem, however, I'm not sure if it gave the same traceback. I burned the iso onto a CD, and had the same problems. I tried a Penguin Power RedHat 6.2 CD I had laying around with the same problem.
Hmm...I don't know what the problem is. I'm curious if you would see the same error on Red Hat Linux 7.1. Do you have a way to download it?
I can try the 7.1 installation however, I would prefer to stay away from the 2.4 kernel until it's been "in the field" a little bit longer. As an addtional note, I was able to do an FTP install of the basesystem RH 7.0.
I understand. Well, I don't really have an answer for you in regards to 6.2. But at least 7.0 works for you, which makes me think that the problem is also fixed in 7.1. I'm resolving the bug as "Current Release", meaning that the problem has been fixed in newer releases. If and when you do try 7.1, please reopen this bug if the problem reappears. Thanks for your report.