Red Hat Bugzilla – Bug 42038
Installer fails to load X and crashes in expert install mode on a Compaq Armada E500
Last modified: 2007-04-18 12:33:23 EDT
Description of Problem:
I had the customer type:
At the installer boot prompt. When anaconda loaded and attempted to startx,
if failed and the system immediately went down for reboot.
He tried it twice.
Steps to Reproduce:
1. boot installer with linux expert
2. anaconda loads
3. X fails to load and the system goes down for reboot
wanted to install...
I am Cc:ing the customer so he can be more specific about his hardware and
help you trouble shoot.
He has a Compaq Armada E500.
What kind of video card does this machine have?
it is an ATI Rage p/m Mobility AGP 2x video card
Can you install using text mode? I think that there could be something
particular about the screen that is causing the X server to fail. I know that
the ATI Rage Mobility video chipset should work, since that's what I have on my
Compaq Presario 1700T laptop.
The installer is designed to fall back to text mode automatically if the X
server crashes for any reason. However, what apparently happens is that
sometimes the X server crashes in such a way that it crashes the installer,
which prevents us from falling back to text mode. This appears to be one of
Closing due to inactivity. Please reopen if you have more information.