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From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux 2.4.2-2smp i686; en-US; rv:0.9) Gecko/20010507 Description of problem: On a machine that ran Red Hat 6.2 without issues, I get hung on the installer shortly after choosing the installation type. Normally I chose custom install, but it also hung choosing server install, or even booting into rescue mode. I am using the text install, because I do not have a mouse attached to the machine. The last console message I saw says something about 92 meg swap to 196 meg swap. The hard drive has been wiped clean of partitions before installation. The system will install Red Hat 6.2 without problems. System hardware: Pentium 233 MMX Micronics Twister AT (Intel TX chipset mobo) 4 x 16 meg 70ns 72-pin memory 3.2 gig UDMA33 Fujitsu hard drive 24x Panasonic IDE CDRom Netgear FA310 PCI NIC Netgear FA311 PCI NIC ATI Xpert98 PCI video card How reproducible: Always Steps to Reproduce: 1. Use CDRom install using retail known-good disks 2. Choose text install or rescue mode 3. Wait! (grin) Actual Results: System hangs 10 to 15 seconds after choosing the installation type. Expected Results: System should continue on, and let me install Red Hat 7.1. Additional info:
Do you see any messages on VC3 and VC4?
Yes. The last message I saw was on VC3. It was a message saying something about making swap 92 meg to 196 meg. Otherwise, I saw no error messages or any sort on VC3 or VC4. Once the install hangs, tho, I am not able to switch to different VCs. I assume this means the install hang is actually a system hang.
Any further ideas or movement on this? What other information do you need from me?
Can you try booting with 'linux ide=nodma' and see if that works? Also, is the machine here in the Meridian office?
I will try the "linux ide=nodma" option tonight, and let you know what happens. The machine is not in the building. However, since it is my personal home machine, I can bring it in tomorrow and let you look at it while I'm at work.
Any more info on this?
Ack! Sorry, I forgot to update this! I tried the "ide=nodma" option, and it worked perfectly! I'm damn happy to get the 6th different version of Red Hat on this machine! (5.0, 5.1, 5.2, 6.0, 6.2, and now 7.1) Thank you for the assistance! I'm sorry I forgot to update the ticket.
Ok...good. What we need now is the exact cdrom drive model name. If you could attach the output of 'cat /proc/ide/hdc/model' (or whatever device your cdrom is), that would help us know what devices are having these problems. I'm changing component to the kernel since they are maintaining this list.
Will do. I will have it for you tomorrow. And THIS time, I won't forgot. Promise!
Yes, yes, I know I'm slow in responding. Here is the results of the command: MATSHITA CR-585 This is the offending CD-ROM drive.