Red Hat Bugzilla – Bug 436232
oocalc, high cpu, crashes on some cut and paste/drag and drop condition
Last modified: 2008-04-08 12:03:45 EDT
Description of problem:
Version-Release number of selected component (if applicable):
Steps to Reproduce:
just working on a spread sheet in calc.
note: not clear this isn't a systemic problem? we've had this desktop's browser
crash is a similar way, but with no output. In the past during crashes we showed
no output, logs, nada. Just high kernel cpu time.
Created attachment 296967 [details]
errors generated (OOcrash)
Created attachment 297009 [details]
Assuming for the moment that the problem lies in OOo, then the provided stack
points to a crash that took place during a drag and drop or some other paste
Can this be reproduced, or at least does "dragging and dropping" ring a bell as
to what was happening at the time of the crash. Was something dragged and
dropped into calc from another application ?
I'll contact the user. But I think she was just clicking into a cell. Will know
more when she gets in. CPU got 100%
And I assume that top showed some OOo component as the offender, another
question is what desktop environment is this KDE ?
yes KDE. She was using a cpu gauge applet to note the cpu, not top - in the past
it was mostly kernel time that was high. she hasn't come in yet, but yesterday
she said "I was able to scroll afterward, for a couple of minutes after sending
you an email. but in a minute or 2 I couldn't access anyother files. I couldn't
force quit. I had to turn off my computer and restart."
"Yes this does ring a bell. During some of the crashes it involves dragging and
also copying and pasting files from one spreadsheet to another spreadsheet. I
do this a lot., some times it crashes and other times it doesn't crash. It
usually crashes after several hours working with OO spreadsheet" --Diana.
Can I get an exact step by step walk-through of a the type of drag and drops
that the user undertakes. e.g. is it highlighting an entire row in a sheet and
dragging it into another sheet, or a set of entire rows/columns or a highlighted
region. Or some other element that is dragged and dropped. And if the target and
destination are e.g. two different spreadsheet windows, or within the same
sheet. Any little piece of information along those lines might help a lot.
OO closed again at ~3:38pm. It happened right after I did the following:
1)I copied like around 100 rows from one file
2)Switched to a second file, and deledted one tab sheet.
3)OO closed on me
Threfore, I wasn't able to paste the data on the next sheet.
" -- from a prior email, hope this helps...g.
Can't reproduce anything like this, tried to drag and drop stuff from one calc
windows into the other, and around the same sheet without any problems. Might be
some specific condition of the drag/drop, e.g. from or to some particular UI
element, and not the main cell area like I was trying.
I don't deny that the bug is there, but I just cannot reproduce it :-( and this
is a class of problem that I'd need to have happen for me to be able to fix.