Red Hat Bugzilla – Bug 436266
can no more print from clients to rawhide
Last modified: 2008-07-22 09:10:58 EDT
Description of problem:
since a few weeks, i can no more print from any client (linux, mac, windows).
the printer is shared and there are no errors in the log. i can print from the
host itselfs. selinux is disabled.
the clients can see the printer share, but cannot print. the error message on
fedora 8 is; 'there was a problem connecting to the printer'. the printer is a
Version-Release number of selected component (if applicable):
Steps to Reproduce:
cannot print from clients anymore
Please start the printing configuration tool (System->Administration->Printing),
and select Help->Troubleshoot from the menu bar and follow the instructions.
What happens? If there is debugging output, please paste it in here.
there is no problem on the printer host (rawhide), and the client (f8) has no
troubleshooter. what shall i do?
Start the troubleshooter and select a printer. Then, when it asks you to submit
a test print job, submit one from the F-8 client and when it appears in the
little box, select the check-box to mark it as your test job.
this is the joke. there is no print job from another machine (f8) in this little
box from the troubleshooter..
Did you submit the job to the same printer as you selected?
yes it did.
On the client, what does 'locale' say?
Collecting more information to try to find the problem:
1. What does '/usr/sbin/cupsctl -U root' say on the rawhide CUPS server?
2. What does 'lpstat -s' say on the F-8 CUPS client, and which queues are on the
[root@StarsEnd ~]# /usr/sbin/cupsctl -U root
[sysop@artchaos ~]$ lpstat -s
system default destination: i865
device for i865: ipp://192.168.100.3:631/printers/i865
There are no queues on the rawhide server.
But 192.168.100.3 is the rawhide machine isn't it?
Please try this:
lp -h192.168.100.3 -di865 /usr/share/cups/data/testprint.ps
[sysop@artchaos ~]$ lp -h192.168.100.3 -di865 /usr/share/cups/data/testprint.ps
lp: No route to host
[sysop@artchaos ~]$ traceroute 192.168.100.3
traceroute to 192.168.100.3 (192.168.100.3), 30 hops max, 40 byte packets
1 starsend (192.168.100.3) 0.223 ms !X 0.195 ms !X 0.198 ms !X
The iptables rules on the rawhide machine are preventing inbound traffic to TCP
Please use system-config-firewall and mark your intranet interface as trusted or
mark the IPP printing service as trusted.
Added new port 631:tcp:ipp as trustet in system-config-firewall. I can print again.
Re-opening. It's quite an imposition to expect users to know how to do this.
Changing version to '9' as part of upcoming Fedora 9 GA.
More information and reason for this action is here:
*** This bug has been marked as a duplicate of 442345 ***