Red Hat Bugzilla – Bug 436900
prompt for pop password at every app start
Last modified: 2008-11-15 17:29:12 EST
Description of problem: if i am looking at my pop3 inbox when i quit evo then the next time i start it up it prompts for my pop3 password and keeps prompting no matter what i type in. i have to cancel that password prompt. then i click send/receive and it's fine. if i make sure i'm looking at another folder when i quit then it's fine when i start evo again. Version-Release number of selected component (if applicable): evolution-2.12.3-3.fc8
Few questions: - Do you authenticate to your SMTP server? - If so, is the same hostname as your POP3 server? - If you run Evolution from a terminal, do you see any WARNING or CRITICAL messages that look password-related? - Is your POP3 password present in the Keyring Manager application?
a few answers :-) - yup - yup - i get the following three messages which don't appear if i start evolution viewing another mailbox: (evolution:12797): camel-CRITICAL **: camel_store_get_folder: assertion `folder_name != NULL' failed (evolution:12797): camel-CRITICAL **: camel_object_is: assertion `o != NULL' failed (evolution:12797): evolution-mail-CRITICAL **: mail_tools_folder_to_url: assertion `CAMEL_IS_FOLDER (folder)' failed hmm. i can't tell because i don't appear to be able to get into my keyring anymore - it's not accepting any passwords. could that be the cause?
Likely. If you can't then Evolution probably can't either. gnome-keyring in Fedora 8 was quite problematic. I had this issue myself a number of times. And while I never figured out the exact steps to remedy it, the solution seemed to involve the following: 1) Delete the file ~/.gnome2/keyrings/login.keyring (in your home dir). 2) Either restart gnome-keyring-daemon, or logout/login, or perhaps even reboot (overkill, but maybe easier). 3) See if you can access your keys in Keyring Manager. The CRITICAL messages on your terminal appear to be unrelated (indeed a bug, but seemingly unrelated to passwords), but I'm not going to write them off quite yet.
cool. thanks for that - i'll give it a try tonight (UK time).
well that's fixed seahorse (is that what you mean by "keyring manager application"?) but evolution is still broken. the pop password is present on my default keyring. evolution is perfectly capable of reading and using the saved password from somewhere - it just goes wrong if evolution starts up looking at the Inbox related to that pop account. btw, i'm now on evolution-2.12.3-4.fc8.
Hmm. If you go into the Account Editor for your POP account, what are your settings on the "Receiving Options" tab? Edit -> Preferences -> Mail Accounts -> (highlight your account) -> Edit (button) -> Receiving Options (tab)
auto check every 10 mins. everything else is not ticked.
All I can think to suggest is try checking the "Disable support for POP3 extensions" options in the Receiving Options tab. But that's a long shot. I'm a bit stumped by this. I'll check whether anyone has reported something similar in GNOME Bugzilla.
thanks anyway. i'll be moving on to f9 in the next few weeks - i'm happy to wait and see if that sorts it. otherwise i'll try removing and importing/recreating my pop account. if that doesn't work i'll probably go ahead and implement fetchmail anyway - i've been meaning to do that for a while. then evo won't be talking to my pop server at all.
Any luck with Fedora 9? There were a few password-related bugs fixed that may help with this issue.
Reporter, could you please reply to the previous question? If you won't reply in one month, I will have to close this bug as INSUFFICIENT_DATA. Thank you.
apologies - i've not had the best of luck with F9 so far and it's yet to make it to this PC. i am still intending to upgrade "soon" though, so hopefully i'll have an update for you.
i've finally got around to upgrading this PC to F9 and the problem is resolved! thanks for your patience.
Good to hear. Closing as WORKSFORME.